So happy to see Brett there. We worked with him at his previous employer, a know he is a guy we trust.
10/24/2018
Carmelita J. VERIFIED CUSTOMER
Very friendly people.
10/23/2018
Scott D. VERIFIED CUSTOMER
Brett was very helpful and has a good positive attitude toward customer service.
10/22/2018
Leighanne R. VERIFIED CUSTOMER
Lars and the service team supplied fast and friendly service. They could not have done anything more for me and were all so professional. Thank you so much, I will come back for all my car needs in the future. A great experience.
10/21/2018
Philip L. VERIFIED CUSTOMER
He kept in contact and explained anything being done or that I asked!
10/21/2018
Minnie D. VERIFIED CUSTOMER
Love the staff and the personal attention they provide
10/20/2018
Chad D. VERIFIED CUSTOMER
I had to pay for service that was covered by advantage plus which I purchased when I bought the vehilce from your dealership. Not sure why Lars proceeded with the service to find out later that I needed to pay. I waited at your dealership for an hour while the serice was being done, I'm not sure why he couldn't look up this information while I was waiting. I went home and had to look for my paperwork and found this service was covered. I called Lars to let him know and I was going to forward him the paperwork but he said he would look into this, which could've been done while I was there but he siad it would take 3 hours. I finally called and talked with the service manager and he found our paperwork. Im not sure why there is so much confusion there if I bought the vehicle and had it serviced at the same place.
10/20/2018
Elizabeth O. VERIFIED CUSTOMER
There was a miscommunication with the person who took my appointment. However when the misunderstanding was discovered Jesse was quick to go out of his way to make everything work correctly for me. So thank you very much to Jesse!
10/20/2018
Sharon K. VERIFIED CUSTOMER
Thank you to Lars. Wish Hazelwood would bring back car wash. It Was a nice Bennie that made you unique. I never take the time to use the offsite favility
10/20/2018
Walter S. VERIFIED CUSTOMER
thank you for the server
10/20/2018
Frank K. VERIFIED CUSTOMER
The service was quick, the staff were so proteins and friendly, they really know what they are doing and endeavor to explain to the client what has been checked on the car.
10/20/2018
Patrick M. VERIFIED CUSTOMER
Brett and crew were awesome; their interactions and communication indicated positive morale. What I appreciated most was Brett's straightforward, yet helpful, honesty; my requests and concerns were addressed thoroughly.
10/19/2018
Lee H. VERIFIED CUSTOMER
Service was done great, problem was car came back with what appeared to be soap all over the passenger side. Maybe they were washing a car & the rinse got all over mine. Someone knew it as they had used the wipers to clear the windshield but when it dried car was covered. No paint damage after I washed it when I got home so no foul, just an inconvinence. Otherwise another great job by your service dept.
10/18/2018
Christopher S. VERIFIED CUSTOMER
Technician did not update the next service sticker on my windshield which makes it more cumbersome to track my next service. Updating the sticker should be standard practice. Didn't notice it until I was half way home and it irritated me. Makes me wonder what else they forgot to do.
10/18/2018
Tanya G. VERIFIED CUSTOMER
Jesse was very pleasant and professional
10/18/2018
Marianne C. VERIFIED CUSTOMER
Jesse was efficient, thorough and generous with his time, although the service department was very busy. He explained everything very clearly to me, luckily it was a minor issue with my car and I was on my way in no time.
10/18/2018
Michael M. VERIFIED CUSTOMER
Good service. Way over priced
10/18/2018
David S. VERIFIED CUSTOMER
I forgot my appointment thinking it was two hours later and they rescheduled it the same day, and I was quite grateful.