Cameron is always very friendly, helpful and courteous.
9/21/2018
Steven A. VERIFIED CUSTOMER
Grateful that rep was able to have everything covered under warranty.
9/21/2018
Mikki L. VERIFIED CUSTOMER
I had a great 1st experience at the service dept. Brett was professional, knowledgeable and wonderful to talk with. He is an asset to Haselwood dealership. Thank you.
Mikki L
9/21/2018
Jonathan C. VERIFIED CUSTOMER
I was told my car is ready at 4, but The paper work was not done until 5.15 frustrating, since I arranged to pick up the car at 4.
9/20/2018
Allan G. VERIFIED CUSTOMER
Jesse was great. friendly, knowledgeable, and interested in my issues. we
9/20/2018
Taylor S. VERIFIED CUSTOMER
The upper management saif they would return a call, and David has yet to happen. It’s been over a week! I have made several attempts to get a hold of them, unreturned emails, and messages/ notes.
After picking up my car I had to return it to the shop less than 48 hours after because it wasn’t properly put back together causing more issues, lights and sensors to malfunction. I have minimal faith in the integrity of this shop, poor customer service and respect. Very disappointed this is the Volkswagen I purchased my car with.
9/19/2018
Scott N. VERIFIED CUSTOMER
This was the worst car service experience we have ever had.
9/18/2018
Donald B. VERIFIED CUSTOMER
Great service was provided!!
9/16/2018
Brian T. VERIFIED CUSTOMER
BRETT went above and beyond.
Even finding a ride home.
He kept me up to date with everything being done and was very understanding of all my questions
9/16/2018
Linda B. VERIFIED CUSTOMER
Brett was friendly, courteous and kept me informed. I was very happy with his attention to detail.
9/14/2018
Brian H. VERIFIED CUSTOMER
Jay was awesome! It's nice to deal with people who enjoy their jobs and take service professionalism to the highest level. He really seemed to care specifically about my situation and made a lot of helpful suggestions, even though it was just a Lube oil filter. With guys like Jay there I will always have my VW serviced at hassellwood
9/14/2018
Duane P. VERIFIED CUSTOMER
Tiguan runs perfectly!
9/14/2018
Brian H. VERIFIED CUSTOMER
Everyone was very helpful nd thorough. I appreciate the great customer service you guys deliver.
9/12/2018
Mark T. VERIFIED CUSTOMER
I scheduled a recall, and no parts were available so it took over two weeks to complete the scheduled recall.
9/12/2018
Sean L. VERIFIED CUSTOMER
I appreciate being called when my fuel additive was forgot. I appreciate the honesty. It really means a lot.
9/12/2018
Kim C. VERIFIED CUSTOMER
Jesse suggested I wait on my oil change as my car didn’t have a lot of miles on it. He also found 2 recalls and fixed them right away!!
9/12/2018
Dane D. VERIFIED CUSTOMER
Cameron was very helpful and professional. Give the man a raise!
9/12/2018
Jeffery K. VERIFIED CUSTOMER
Job was completed ahead of schedule. Brett helped me by bringing Tom to me to answer my questions. Tom provided alot of good information to **** to the decision to have my injection service done there. Excellent service
9/12/2018
Donna P. VERIFIED CUSTOMER
Cameron was super friendly, knowlegable and very pleasant to work with. I was loosing some of me faith in my relationship (3 came purchases)with Hyundia after some other interactions with this location. Cameron was able to restore some of that faith.