I made the appointment 2weeks in advance and when I got there, on day of service, they did not have my correct oil on hand. I had to wait an extra hour as they sent someone to get the correct oil. I have been coming to you, with this same car, for about 10 yrs. so they should have known which oil was needed. I feel I am owed a discount on my next service!
1/18/2021
Jackie M. VERIFIED CUSTOMER
Beautiful job! Thank you!????
1/17/2021
Shawn H. VERIFIED CUSTOMER
Cameron was very concerned and respectful with making sure my car received the permanent plating etc. But feel disheartened with the inside staff on the communication to the service department. The service department felt they completed the whole job when inside staff didnt included the paint, leather and interior protection. With the money we spent they would've shortened our service contract protection by not added those items to work needed to be done. Very frustrating to come back 2 days in a row.
1/17/2021
Aimee M. VERIFIED CUSTOMER
Natalie was very friendly and nice from the moment I stepped out of my car, to walking out the door less than an hour later. Phenomenal customer service!
1/17/2021
Timothy M. VERIFIED CUSTOMER
Natalie explained the parts in question so I could comprehend the situation, I'm not a motor-head like most people and I was impressed with her knowledge!
1/17/2021
Shannon S. VERIFIED CUSTOMER
Always happy with my service there, you guys take great care of me. Thank you!
1/17/2021
Faith L. VERIFIED CUSTOMER
Done quickly and Cameron was very kind and helpful!
1/16/2021
Rachel T. VERIFIED CUSTOMER
Natalie was friendly, efficient and I got my car back in the timeline she gave me. It was a very simple process from start to finish.
1/16/2021
John S. VERIFIED CUSTOMER
I had a slight problem with a misalignment after a 30k mile change and I was squeezed in the get the problem resolved the very next day instead of having to wait a couple weeks, and on top of it, the car was back to me in just a few short hours. Super happy and appreciative!
1/16/2021
Miranda C. VERIFIED CUSTOMER
It was frustrating and pretty disappointing to have the engine light come in just minutes after leaving the dealership with our new to us car. After getting a hold of our salesperson we were able to drop it off to be serviced the next day. Cameron was very communicative and thorough in checking on the issue. I’m very happy to say everything seems to be running smoothly now ????
1/15/2021
Jane B. VERIFIED CUSTOMER
Very professional, timely service.
1/15/2021
Clarissa B. VERIFIED CUSTOMER
Payton was a pleasure to speak with and did a wonderful job keeping me updated on the status of my vehicle.
1/15/2021
Terry M. VERIFIED CUSTOMER
Although tire rotation is part of the 6000 mile maintenance it was not noted on the form that it was completed. Also, an attmpt was made to charge me 65.90 for the maintenance. I told the rep that it should be free and he did not argue, just took me to my car. Now am I expected to believe that a Hyundai dealership's service department isn't aware of Hyundai's free maintenance plan? Of course not. I believe that you tried to charge me in case I was not aware of the plan. Perhaps because I'm in my 60s I appeared an easy mark.
1/15/2021
Laureen K. VERIFIED CUSTOMER
This is my first Hyundai I've ever have. I thank you all for the service and assistance that has been performed. I appreciate all your time and services. Mahalo plenty.
1/15/2021
Starla H. VERIFIED CUSTOMER
Payton was excellent he kept me informed and helped me with a question on my car. Thank you for giving excellent costumer service.
1/15/2021
Joshua G. VERIFIED CUSTOMER
Professional, quick, honored the warranty work, and got the diesel Golf back to her normal perfect self. Cameron was great, we will be back for future emissions warranty work before that expires in the future.