It was very nice that the inside was cleaned. Thank you for that. It would have been nice if they had washed my car.
5/9/2018
Chris F. VERIFIED CUSTOMER
Laurie got a shuttle to eat breakfast and got my recall action completed saving me a trip back to the dealer. Thank you
5/9/2018
Tamera L. VERIFIED CUSTOMER
The gentleman that worked on my car was very nice. But my appointment was at 10 am. Car got back there at 10:30 am. Which was fine this was my first time there. He also told me you guys were running behind so I opted to go home since I only live 5 min away. I had to call at 12:30 to see what the status was on my car. He then told me it was almost done and told me all the things I needed to get done. Fine and all but I still didn’t get my car back until almost two. I hope if I would of sat there it would of been faster. Three hours to do an oil change and a 15 point inspection is kinda long though. And if it’s gonna take that long say it will take that long.
5/6/2018
Paul O. VERIFIED CUSTOMER
I will not bring my car anywhere else for service; for no other reason than Laurie. I started having trouble with my car on Thursday and I tried to make an appointment online, but none were available until over a week away. I called to see what I should do and Laurie suggested I bring the car in ASAP. Next thing I know I'm in a rental car while my car is getting a new engine coil and it is fully repaired less than a day later. Laurie remembered me as a customer when I called and made sure I was well taken care of - as she always does! After I called and talked to Laurie, my wife asked me "So what's going on with your car?" and I replied "Laurie is absolutely amazing" and my wife replied "Oh I know, every time I call for help she is so friendly and makes sure I'm helped." Seriously, I will only bring my car here because Laurie is so great.
5/6/2018
Steven R. VERIFIED CUSTOMER
Awesome service THANKS VW
5/6/2018
Shiela J. VERIFIED CUSTOMER
Laurie is the very best!
5/6/2018
Peter L. VERIFIED CUSTOMER
Laurie always goes a great job and explains everything.
5/6/2018
Carleen S. VERIFIED CUSTOMER
Tim took good care of us. Our car had to be towed from a neighboring town and although they were booked with service appointments, they worked our car repair in. They also were able to get us a car to use. Thanks.
5/5/2018
Gweneth M. VERIFIED CUSTOMER
Your service people did a wonderful job for me. No problem there.
The vehicle should never have been delivered to you or me with the problems it had.
Thank you for fixing everything.
5/5/2018
Ardis S. VERIFIED CUSTOMER
As always we received very prompt and courteous service from Laurie. She is an asset to your dealership. We hope you appreciate her as much as we do. This is our second new car purchase from this dealership and we only have our car serviced with you. We have been treated fair and honestly. We cannot say the same for some dealings with other local dealerships. Keep up the great work and our Thanks to Laurie????
5/4/2018
Eddie D. VERIFIED CUSTOMER
The rattling noise that I hear on the passengers side door was not eliminated even though my car was road tested, inspected and no broken or loose components. The mechanic said he found plastic rubbing, installed foam and reassembled and road tested and wa ok. But when I drove the car and I hit some bump on the road, the noise was still there. I called Laurie and they will check it again because there's also a switch that they ordered to replace a faulty left rear heated seat. I'm waiting for the parts so I can bring my car. Thank You.
5/4/2018
Edward N. VERIFIED CUSTOMER
Tim was great!!
5/4/2018
Susanna S. VERIFIED CUSTOMER
Laurie took the time to listen and make me feel like a valued customer despite the high volume of vehicles coming in for service that day. She was knowledgeable and gave me confidence, no matter what the issue, my car would be take care of accurately.
5/3/2018
Ashley P. VERIFIED CUSTOMER
Quick and easy, just as I hoped. Thank you!
5/3/2018
Randall J. VERIFIED CUSTOMER
There was a lot of waiting for communication. I dropped my car off on Friday for an inspection to deal with a hard shifting problem. It was dropped of at 830a. I didn't receive any information about my car until Monday afternoon after I called myself to find out what was going on. After telling me what the problem was. I still had to ask what my options were. After getting that all settled a full week went by before I called again to find out if my car was being worked on or not. I understand Cameron was ill. Car runs awesome now. Service to the car was good.
5/3/2018
Jonathan M. VERIFIED CUSTOMER
Excellent customer service and excellent automotive repair work. Couldn't be happier with my experience thus far.
5/3/2018
Kathy P. VERIFIED CUSTOMER
Staff and service agents are awesome and friendly and knowledgeable. They take the time to listen. Thank you!!!!
5/2/2018
Jaime A. VERIFIED CUSTOMER
Tim is Awesome! Great service, Great Guy!!Thank You!
5/2/2018
Gregory M. VERIFIED CUSTOMER
Thank you for getting me do quick.
4/29/2018
Alexis M. VERIFIED CUSTOMER
Timothy Halland was amazing! He provided the best service I have ever received from Hyundai and I have been going to various Hyundai’s for years. I will definitely be returning due to the care and passion from Timothy.