Ever since Hyundai was bought by Haselwood, the check in/out process seems to take sooo long. I don't know what has changed.The gentleman who helped me was very nice and helpful in answering questions.
3/17/2018
Irma S. VERIFIED CUSTOMER
We have been purchasing and having serviced our vehicles from this dealership for the past 23 years. We feel we have been treated well in the past and are expecting that Haselwood will be just as rewarding an experience,
3/17/2018
Catherine K. VERIFIED CUSTOMER
Thanks for fitting me in Laurie! My car appreciates it
3/17/2018
Kephran M. VERIFIED CUSTOMER
Tim was very helpful and accommodating. I drop my car off in the morning without a reservation and he made sure it was done by the timeHe said it would be. I appreciate his good service
3/17/2018
Ronald G. VERIFIED CUSTOMER
Appreciate the friendly atmosphere at Hazelwood VW.
A pleasure doing business with all folks involved in the presentation of our new purchase and Followup....
BZ to Kyrsten and Jay in this process, not to mention all involved in the process.!
3/17/2018
Janice C. VERIFIED CUSTOMER
Great experience. I had to drive over an hour to get my car serviced. First time at Haselwood, but it all turned out well. great service from Timothy.
3/16/2018
Darryl B. VERIFIED CUSTOMER
Great job guys! Appreciate the loaner car even though you didn't have to. Kilt, you did exactly what you said you would do. Thanks so much!
3/16/2018
Brian J. VERIFIED CUSTOMER
Quick and comprehensive
3/16/2018
Charles C. VERIFIED CUSTOMER
Laurie was very communicative, she kept us up to date. We were appreciative.
3/16/2018
Lawrence C. VERIFIED CUSTOMER
It is always nice to have a reliable place to fix my car. They are quick and friendly. Know me by name even! Thank you!
3/16/2018
Brandy L. VERIFIED CUSTOMER
Jay did a fantastic job. I had to wait for my car and Jay walked me to the lounge and told me about the snacks, water, coffee, etc. when I inquired about my car, he went and found out the information I needed to know. When I come in next year, I hope to have him as an advisor.
3/16/2018
Kary A. VERIFIED CUSTOMER
Fast and nice
3/15/2018
Bruce B. VERIFIED CUSTOMER
Tim took care of everything. I especially appreciated that he took time to explain what was being done in regard to the recalls.
3/15/2018
Susanna S. VERIFIED CUSTOMER
Cameron did his absolute best to answer all my questions and readily sought help when he didn’t know the answer. His demeanor was friendly and professional, I felt my service was indiviulized to my needs.
3/15/2018
Bonnie H. VERIFIED CUSTOMER
Tim is awesome. Really felt like i was in good hands. His personality is warm and welcome.
3/15/2018
Robert P. VERIFIED CUSTOMER
She was great
3/15/2018
Viktoria T. VERIFIED CUSTOMER
Thank you for making the oil change appointment a smooth and pleasant experience.
3/15/2018
Michele B. VERIFIED CUSTOMER
The gut helping me was very nice. However we were there for over an hour to get a part replaced and then they say they ordered the wrong part. So now I have to go back another day
3/14/2018
Sykie T. VERIFIED CUSTOMER
Jay got me in for same day service at a time that was convenient for me, done in under an hour.
Thank you!
Sykie T
3/14/2018
Kristin S. VERIFIED CUSTOMER
Car was delayed 4 days longer than promised. When I picked up my car there was an extra $200 charge that I did not authorize for a part. When I told him I was never told about this, his response was “I know, sorry”. Also had a hard time explaining my bill. I will likely not return for service there.