Service was fine. I purchased another booklet of oil change coupons. I was sad to find out they have an expiration date. I did not know that. Since I only get an oil change every 6 months it really is kind of a waste of money for me. I wish that has been pointed out when I started getting these a few years back. I know better now
12/29/2020
Howard E. VERIFIED CUSTOMER
When I purchased my brand new at the time 2020 Turbo Hyundai Santa Fe Limited plus my maintenance pre paid program I elected synthetic oil and according to my work sheet you guys today put in 5-40 oil can you explain this omission please?
Also I recall the synthetic oil maintenance program was clearly more expensive I believe north of $400.00
Also no car wash was made available to me (again).
Sincerely, Howard J Elliott ****-****-xxxx via text or email at
12/29/2020
Larinda K. VERIFIED CUSTOMER
Everyone was super nice and was done on time.
12/27/2020
Calvin T. VERIFIED CUSTOMER
My parking lite was on to be fixed 6? Months ago. It was still on the list this time. It's still not fixed. Glad the filter is covered though.
12/24/2020
Ron E. VERIFIED CUSTOMER
This was my first experience with Nina Shaw. She did a great job and was very thorough. Much appreciated.
12/24/2020
Robert J. VERIFIED CUSTOMER
A much better service experience than the sales experience. Thank you.
12/24/2020
Michael C. VERIFIED CUSTOMER
She was very helpful.
12/24/2020
Linda M. VERIFIED CUSTOMER
I hope that the problem is fixed. Staff was super!
12/24/2020
Danny L. VERIFIED CUSTOMER
Jesse is always awesome.
12/24/2020
Elizabeth H. VERIFIED CUSTOMER
Just don’t think a new vehicle should be charged a rental fee plus gas to fill the rental usually dealerships if the vehicle was purchased from there pay for the rental if it is a brand new car. All the staff was nice and helpful but I don’t think it’s right to charge someone who just bought a brand new car $35.00 per day plus gas to rent a vehicle when it is under warranty.
12/23/2020
Jessica K. VERIFIED CUSTOMER
Good service
12/23/2020
Scott B. VERIFIED CUSTOMER
It was such a pleasure working with Payton Miller through this experience. He has restored my faith in Hyundai and their dealerships. I can’t say enough good things about Payton hopefully he is recognized for his great customer service skills. If we buy another Hyundai it will be because of Payton. Thanks
12/23/2020
Jean'Et N. VERIFIED CUSTOMER
Very friendly, professional experience today.
12/23/2020
Deanna M. VERIFIED CUSTOMER
She was so awesome came right up to me and got everything done right away. Very happy!
12/23/2020
William F. VERIFIED CUSTOMER
Always a pleasure being serviced by Hasslewood! Will be looking at buying another Ford pickup in 2021.
12/23/2020
Haley H. VERIFIED CUSTOMER
They did an awesome job. I went in for an oil change and it was very quick
12/22/2020
Rebecca F. VERIFIED CUSTOMER
The issue was not resolved and 8 minutes after leaving the service center I was stranded on the side of the road in rainy rush hour with my toddler. I wish it was fixed the first time.