cory in service was great and went out of his way to answer all questions and solve the problems (cody?)
11/3/2020
Renee M. VERIFIED CUSTOMER
You noted that my coolant was very low on the multi-point check but did not too it off as part of the service. Not good customer service. The car you sold me had to be in the shop with Nissan for over 60 days just 15 days after I purchased it. You only offered to pay for 2 days on a loaner car. The cost to repair what was wrong with the car was over $8500. For a 2019! That had less than 20k miles when I purchased it from you. I would thin that the least you could do was to top off the coolant that was noted as being “very low”.
11/3/2020
Ronald R. VERIFIED CUSTOMER
Always EXCELLENT service and care
11/3/2020
Lori S. VERIFIED CUSTOMER
Disappointed that you stopped washing cars. That is the least you can do after your customers spend hundreds of dollars getting car serviced.
11/3/2020
Matthew W. VERIFIED CUSTOMER
Payton is a champion.
11/2/2020
Derek E. VERIFIED CUSTOMER
Nina is always kind and knowledgeable. Definitely a good member of the service team at Haselwood!
11/2/2020
Frank R. VERIFIED CUSTOMER
My experience with Jesse has always been an excellent. He always treats me as a valuable customer. I am very satisfied with the service and his professionalism.
11/1/2020
Bryan L. VERIFIED CUSTOMER
Great customer service from Cole!
10/31/2020
Jacob M. VERIFIED CUSTOMER
Great service. Friendly and fast
10/31/2020
Elsa D. VERIFIED CUSTOMER
I come all the way from Gig Harbor for my car to be service here instead of more convenient Tacoma because of the excellent honest service and great staff!i believe it was Cole who took care of me and he was professional and excellent in explaining all my options! Thank you!
10/31/2020
James H. VERIFIED CUSTOMER
PaytonMiller was very accommodating and polite and my overall service experience was excellent. A Riley Rogers also helped me with someSystems on my car. I am very low tech and ignorant in that regard. He was very willing to help and extremely helpful.F Genesis contact me in reference to a survey I will give you excellent marks.
10/30/2020
Patricia B. VERIFIED CUSTOMER
Great job
10/30/2020
Herb J. VERIFIED CUSTOMER
It was nice to make Cole's acquaintance. He handled his role quite professionally. The shop-side folks took care of necessary tasking in a complete, timely manner. Another good experience having our two Hyundai vehicles maintained by Haselwood VW/Hyundai. Thank you.
10/30/2020
Michele S. VERIFIED CUSTOMER
Fast & courteous service!
10/30/2020
Susan H. VERIFIED CUSTOMER
Everyone was very helpful. I appreciate Jesse’s calling quickly to inform me I had left my coffee mug behind. It was very nice of him to hand-deliver it when I drove up. I also appreciated the price quotes and detailed questions answered.
As for one other small detail regarding the vacuuming of my car. I appreciate that the offer is made because it isn’t something that I am paying for. It’s a nice customer service gesture. If someone is going to go to all the trouble to do it, maybe that person could be more considerate and do a good job.