I've had two different VW's in for service. Both times the service was great. Cole answered my questions and overall it was a pleasant experience. Thank you!
10/28/2020
John W. VERIFIED CUSTOMER
Service was great-the dealership ****!
10/28/2020
Herb J. VERIFIED CUSTOMER
Nice to make Payton's acquaintance. He did a thorough job. The maintenance folks completed scheduled maintenance on our '08 Santa Fe in a complete, timely manner. Thanks!
10/28/2020
Alysia A. VERIFIED CUSTOMER
Out of the 3 times I have come in for maintenance , this was the first time I was treated with respect. Nina did a wonderful job actually updating my information (because for some odd reason my information is never in the system even though I bought my car last year.) And everything I asked for, Nina made sure it got done. I appreciated her help.
10/28/2020
Mindy M. VERIFIED CUSTOMER
Great job, very on top of things!
10/28/2020
Reyna P. VERIFIED CUSTOMER
Cole was great!!
10/28/2020
Polly G. VERIFIED CUSTOMER
Quick and friendly complete service. Cole was great!
10/27/2020
Ben C. VERIFIED CUSTOMER
She resolved my questions and concerns. She provided excellent customer service and kept me updated on the work progress.
10/27/2020
Noreen H. VERIFIED CUSTOMER
Oh no. We were satisfied with the service work performed but that has
nothing to do with Jesse Roska. We have had several troubling experiences in the past with Jesse and did not particularly care for his lack of costumer service or his lack of service needs.
10/27/2020
Thomas P. VERIFIED CUSTOMER
We dropped off the car for lube, oil, filter change with tire rotation and got back a car with a check engine light.
10/26/2020
Richard (Rick). VERIFIED CUSTOMER
Eventually the car was repaired and Payton did a good job your process was very cumbersome and it is difficult to understand why it should take 6 weeks to complete the process and only offer us a rental the final week.
10/25/2020
Dana O. VERIFIED CUSTOMER
Appt. was for 8:00am she was ready for us.
10/25/2020
Bill J. VERIFIED CUSTOMER
This is my second time dealing with Nina and both times she was knowledgeable, courteous, and professional. A pleasure to have a competent service advisor to work with in maintaining my VW Passat.
10/25/2020
Chris A. VERIFIED CUSTOMER
Quick, complete.
10/25/2020
Aaron K. VERIFIED CUSTOMER
Nina continues to be the best service advisor I've ever worked with from any dealer.
10/25/2020
Nicole D. VERIFIED CUSTOMER
Nina was a sincere pleasure to work with. I hadn’t met her before this appointment - she made the check in / out process smooth and kept me up to date on the progress of the car diagnosis and work being done to the car the whole time I was there. She exhibited professionalism and nothing but friendliness. The service was great! Thanks again!
10/24/2020
Scott M. VERIFIED CUSTOMER
Easy to get done. Good overall/everyone on staff working together!
10/24/2020
David J. VERIFIED CUSTOMER
Very friendly and efficient. Thanks
10/24/2020
Michelle M. VERIFIED CUSTOMER
Nina was awesome. She was very polite and did a great job of explaining everything that was done on my vehicle. I'm extremely satisfied.