Payton is a superb example of excellence in customer service. You might want to have him train your new hire employees in customer service as he truly stands out.
7/24/2020
Angel K. VERIFIED CUSTOMER
Yay!!!
7/24/2020
Efren A. VERIFIED CUSTOMER
Expensive.......
7/22/2020
Christopher C. VERIFIED CUSTOMER
Who is Payton? The technician who serviced my vehicle is awesome, thank you so much to the mechanic, happy with the service they provided.
7/22/2020
Rasheedah W. VERIFIED CUSTOMER
Jesse is amazing. He and his team found the issue with my car and expedited the part to fix it. I am very satisfied with the work and customer service. Thank you!
7/22/2020
Celeste T. VERIFIED CUSTOMER
Car problems are stressful but you made it as easy as it could have been! Thanks!
7/22/2020
Gregory L. VERIFIED CUSTOMER
Payton was great. He went above/beyond to get my car in.
7/22/2020
Terry G. VERIFIED CUSTOMER
I thought all was good when driving away from the service dept, but I noticed something did not look right with my instrument panel. Thinking it .just have been something to do with a reset I thought it would be OK but it isn't I often drive with the lane warning system on and it illuminates in the instrument panel now it does not, I am concerned that something got disconnected during the oil change. I feel sure it is something simple but would like a call to discuss I tried today and left a VM but did not get a call back ****-****-xxxx. Thank you in advance. Terry G
7/21/2020
Fredrick L. VERIFIED CUSTOMER
I was completely comfortable while waiting. Service agent was very friendly and knowledgeable.
7/21/2020
Rick S. VERIFIED CUSTOMER
Nina does her job above and beyond with pleasant professionalism. I was Very pleased with the service she provided, rate it 5 out of 5 stars.
7/21/2020
Eric . VERIFIED CUSTOMER
Thank you so much for the good service
7/21/2020
Melissa L. VERIFIED CUSTOMER
Thank you to Nina for being so personable and very efficient with sorting out my unannounced visit and requests. The updates were regular which made me feel better about things moving forward as expected. No surprises. Job very well done.
7/21/2020
Kristine G. VERIFIED CUSTOMER
Payton was always friendly and a great service rep. Would definitely trust him with my car needs in the future
7/20/2020
Kristoffer C. VERIFIED CUSTOMER
The advisor was friendly and courteous.
7/20/2020
**** K. VERIFIED CUSTOMER
Nina Shaw is beyond polite and professional. A great asset to your business.
7/19/2020
Jeffrey B. VERIFIED CUSTOMER
Communication needs to be improved. No indication was given that my car would need to be kept for more than one full day. In the last year, I've had unreturned email and phone messages and been left on hold.
7/19/2020
Thomas B. VERIFIED CUSTOMER
Fast and friendly!
7/19/2020
William S. VERIFIED CUSTOMER
Very efficient and friendly. As usual.
7/19/2020
Tom N. VERIFIED CUSTOMER
Jesse is a well informed representative for your company he presents himself and your company well. Don’t think about taking him out of the service department, unless promoting him to manager. But you might want him to teach aggressive sales people how to better work and communicate with customers. Your sales should skyrocket!
Tom N