Very detail oriented and everyone made sure that I knew what had been done and how to fix an issue I had with the CarPlay app. Friendly and helpful - very impressed!
7/4/2020
Alfredo G. VERIFIED CUSTOMER
I was so impressed with your employee Nina Shaw. She was so pleasant and helpful. She answered all my questions with a smile.
7/3/2020
Steven M. VERIFIED CUSTOMER
Love the people there . I have had service done twice and your people are top notch
7/3/2020
Stephanie J. VERIFIED CUSTOMER
Great service and help! Informative!!!
7/3/2020
Catherine L. VERIFIED CUSTOMER
This coming Wednesday will be our 4th visit to get the TPMS fixed. I am so disappointed in the service and lack of ownership to helping get the problem solved. Yesterday-the THIRD visit to try to fix the problem- I was made to feel like I didn’t know what I was talking about and sat there until closing only to be told that they couldn’t fix the issue until my next appt..which I tried to schedule while I was there but have no confirmation. It’s been one excuse after another for why it can’t be fixed - part needs to be ordered, can’t find the part, Covid is making things hard, appointments are full, oh all fixed-until 15 minutes into the first drive, the tire pressure is off, computer was not reset and then someone forgot to plug in a tool. I am at my breaking point with this as I have now spent 12 hours trying to get this fixed.. either on hold, being transferred all over the place or sitting in the waiting room for hours on end.
7/3/2020
Richard R. VERIFIED CUSTOMER
Nina was excellent-what a pleasure!
7/3/2020
Nicole F. VERIFIED CUSTOMER
I knew my car would be in great hands from the start. Jesse kept me updated and even got a part ordered under my warranty that I didn’t think would be possible. Definitely recommend working with him and taking your vehicle to Haselwood Hyundai!
7/3/2020
Ken B. VERIFIED CUSTOMER
Cole is an exemplary service advisor! My car experienced a couple difficult and complex warranted covered issues recently, Cole made sure to take the time to keep me informed of every step of the way and explained things in a very clear manner that was easy to understand. On top of how professional Cole was he was also very friendly and made my visits to the service center positive and easy! Keep up the good work!
7/3/2020
Sandra J. VERIFIED CUSTOMER
Nina was very responsive and informative. Thank you.
7/3/2020
Keith G. VERIFIED CUSTOMER
Very Knowledgeable and informative about the process and the next steps needed to be taken to get the job done.
7/2/2020
Rejane M. VERIFIED CUSTOMER
I noticed that my car was parked outside, so after waiting a bit I checked in the service department, and a young gentleman went and checked on Nina’ s desk and said, yes the service is completed and I can help you to check out! So he did ! Very nicely and I was in my way!
Thank you!
Réjane Mintz
7/2/2020
Judi B. VERIFIED CUSTOMER
Peyton did an awesome job!
7/2/2020
Jennifer H. VERIFIED CUSTOMER
I have been a loyal Hyundai owner for 13 years and we are on out 5th and 6th cars and we have a total of 9 in the family. Payton and Jessie both worked very hard to help us. They were both AMAZING.
7/2/2020
Mary Ann. VERIFIED CUSTOMER
Jesse is very polite and efficient. He wasted no time checking my vehicle in. His wonderful customer service skills and knowledge gives a great representation of your establishment.
7/2/2020
Mitchel M. VERIFIED CUSTOMER
They did a nice Job, of course as patrons of any auto repair business we always think the price is to high, but I appreciate having a running car and hope these repairs last a while!! Very Nice to work with you all! Everyone seemed happy at their jobs & I always look for that. Thank you
7/2/2020
Jane R. VERIFIED CUSTOMER
Great customer service!
7/2/2020
Andrea H. VERIFIED CUSTOMER
Very courteous and professional.
7/1/2020
Betty R. VERIFIED CUSTOMER
Your service staff is always friendly and explain everything very well
7/1/2020
Matthew N. VERIFIED CUSTOMER
Nina was very responsive and kept me updated while my car was in the shop. She was amazing. Thank you again!
7/1/2020
Steven J. VERIFIED CUSTOMER
I appreciated the Professional diligence in finding my car's problem and fixing it. Thank you!