Nina was awesome! She was helpful, kept me up to date, and was easy to communicate with.
4/15/2020
Lydia S. VERIFIED CUSTOMER
I was pleasantly surprised, impressed, and grateful for permaplate microbial solution applied to the inside of my vehicle today.
4/15/2020
Andrea N. VERIFIED CUSTOMER
I was a bit apprehensive to go to the dealership in the middle of the Covid 19 pandemic, but Nina made me feel safe and secure, and my bug was ready when promised and was nice and clean. They followed all the proper sanitation protocols. Thank you!
4/15/2020
Allison S. VERIFIED CUSTOMER
Everything was very well explained and the cleanliness of the shop was superior.
4/14/2020
Joseph V. VERIFIED CUSTOMER
She was awesome, she knew exactly what to do and how to handle the customers needs, thank you Nina.
4/14/2020
Ryan M. VERIFIED CUSTOMER
The headlight...My car had to go back in for 45 minutes after it was brought out because the front headlight wasn’t changed. That was quite annoying considering I mentioned it in my comments when making the appointment and discussed it in person when dropping off the vehicle. Other than that, everything was great. Had to leave honest feedback
4/14/2020
Charles H. VERIFIED CUSTOMER
Very great service even if I didn’t have a plan I would get service
With you good job
4/14/2020
Rickey L. VERIFIED CUSTOMER
Nina is the best. I've been utilizing haselwood VW since my 1st purchase of my NEW 2006 Jetta TDI. She hands down the best service assistant I've dealt with in all these years. Great job!!!
4/14/2020
Barbara P. VERIFIED CUSTOMER
Nina was fantastic!
4/14/2020
Rebecca M. VERIFIED CUSTOMER
Good job
4/11/2020
Floyd L. VERIFIED CUSTOMER
Very polite and knowledgeable and an excellent communicator.
4/11/2020
Floyd L. VERIFIED CUSTOMER
She is a very knowledgeable person with excellent customer service.
4/11/2020
Floyd L. VERIFIED CUSTOMER
Nina Shaw Extremely polite and courteous very good customer service.
4/11/2020
Ramona M. VERIFIED CUSTOMER
I have been wanting to work with Nina, but I end up with some other service advisor. Nina was great, glad I had the experience to work with her. Lori retired and I miss that connection. Thank you Nina, hope to work with Nina again, when my other car needs service.
4/11/2020
Brian D. VERIFIED CUSTOMER
Nina Shaw is an exceptional young woman. She goes above and beyond the norm to make everyone around her feel comfortable with their service experience.
She actually waved at me as I pulled into the bay. Always remembers my name, and is consistently thorough in explaining my service needs.
I wouldn’t take my VW anywhere else.
4/11/2020
Patricia M. VERIFIED CUSTOMER
Safe helpful and respectful in these difficult times.. I really appreciate the efforts made to make your customers feel comfortable !
4/11/2020
Karen J. VERIFIED CUSTOMER
Cole was really good about keeping my updated on the slow progress.
My car is not having problems ...this has been a long time (five shop visits) and it seems that it is finally resolved.!!!!
Thanks
4/10/2020
Karen J. VERIFIED CUSTOMER
I'm very happy with the results of Jesse Risks repairs. The long lasting problem seems to be fixed. I've had no further issue with my car.
Thanks you so much Jesse ??
4/10/2020
Becky M. VERIFIED CUSTOMER
I just wished I’d asked ahead of how much some things were going cost as they ended up very expensive.
4/10/2020
Joshua W. VERIFIED CUSTOMER
Awesome service! Didn't have an appointment but had time to wait to pick it back up. everything went smoothly an they promptly contacted me after my service was complete.