Nice guy. He treated me courteously and professionally. He even went outside and checked my license plate lamp found to be out during the multipoint inspection. Thank you.
9/4/2019
Stephan P. VERIFIED CUSTOMER
Honest and understanding on my misunderstanding
9/4/2019
Ryan P. VERIFIED CUSTOMER
Thank you Bill. It was a frustrating repair but your help and communication throughout helped make it as painless as possible.
9/4/2019
Michael O. VERIFIED CUSTOMER
Very professional, kept me informed all the way. Thanks for a good service experience.
9/1/2019
Joseph G. VERIFIED CUSTOMER
Brian was extremely accommodating and on top of his game.
9/1/2019
Rogelio T. VERIFIED CUSTOMER
He was very cordial ,and my oil change qas done faster than what I expected
8/31/2019
Anthony J. VERIFIED CUSTOMER
The entire team put alot of time and effort into delivering top quality service and I can definitely appreciate that. Thanks to you all from one very satisfied customer!!!
8/31/2019
Robert F. VERIFIED CUSTOMER
I have brought my suburban there twice for the same concerns, it wasn’t fixed right the first time, and at this appointment was told the tech can’t duplicate the concern I brought it in for. I had searched the web to find out what the problem could be I found a most probable diagnosis for my concerns just to be blown off by the service advisor
8/31/2019
Daniel B. VERIFIED CUSTOMER
Perfect
8/31/2019
Daniel B. VERIFIED CUSTOMER
Very professional and helpful through the process
8/30/2019
Ariel D. VERIFIED CUSTOMER
My very first service appt for my very first new car. I had only had it two days and I was nervous. Melissa made it quick and easy.
8/30/2019
William P. VERIFIED CUSTOMER
The Oil Change was done very quickly. Brian was very helpful.
8/30/2019
Matt M. VERIFIED CUSTOMER
Always a pleasure to deal with and have always met our needs!
8/30/2019
Robert S. VERIFIED CUSTOMER
Melissa was great to deal with. Thanks!
8/30/2019
Gregory L. VERIFIED CUSTOMER
COMPLETELY Satisfied with the Haselwood Team. The Service Department is A+++. NOT happy with Chevrolet. We have a 2016 Suburban - our 6th Suburban since 1998; faithful Chevy owners. Discovered in June, 2019 the air conditioning was not working. The vehicle at that time just turned 19,000 miles and was out of the 36th month warranty at the end of Mar 2019. The dealership was outstanding as always, Haselwood in Bremerton, WA. and mitigated the repair bill to less than $500.00 so VERY satisfied with their efforts. Not satisfied with paying for the repairs given the date the warranty expired. Didn't think about turning the AC on in the winter, before the warranty expired....wasn't hot enough until the end of June The part was ordered in July took nearly a month before it arrived. Had to adjust travel plans - didn't think it would take almost a month to receive the parts and get the repair done. Never had a AC problem with any of our other Suburbans - timing of warranty expiration, failure of a part that had not failed in our past experience, and waiting on the part are all concerns. My issue isn't with the Dealership - lived all over the US and experienced lots of Chevy Dealerships and Haselwood is the BEST!!!
8/29/2019
Shanon M. VERIFIED CUSTOMER
Service was great as usual!
8/29/2019
Bret E. VERIFIED CUSTOMER
Randy was great! Quick and efficient!
8/29/2019
Michael L. VERIFIED CUSTOMER
It’s quite troubling to encounter vehicle problems so far from home. Brian was welcoming and very reassuring! Thanks to Brian and the entire service team. The drive home will be so much more comfortable.