Thought I took it to the dealer who should know how to get the aftermarket stuff back to stock... a little disappointed to be told that the aftermarket remote start was what was causing the issue with key fobs... I told you guys that when I dropped it off, and also said I put my trust in you to fix it. Then paid diagnostic to be told “ the aftermarket remote start is the issue you need to take it somewhere else to get it back to stock before we can help you”, so why did you spend diagnosis time and my money to not fix it? You could have told me I needed to get the aftermarket stuff off it before you could fix rather then take my money? Just saying...
8/21/2019
Nicolaus S. VERIFIED CUSTOMER
It’s highway robbery 700 bucks to fix a sensor that takes five minutes to change out. you lost mine and my families Future business.
8/21/2019
Benjamin R. VERIFIED CUSTOMER
Second time with Melissa, she knows exactly what I want and conducts her business. Taking care of business.
8/20/2019
Joel N. VERIFIED CUSTOMER
Brian was friendly, knowledgeable and went out of his way to help me with a warranty issue. I was impressed and pleasantly surprised by the quality of his assistance.
8/20/2019
Heidi T. VERIFIED CUSTOMER
Bill is amazing, professional, punctual.
8/20/2019
Fred M. VERIFIED CUSTOMER
Thank you.
8/18/2019
Corey N. VERIFIED CUSTOMER
Randy provided excellent customer service. I was very impressed and will continue to come back to Haselwood because of service advisors that care about their customers.
8/18/2019
Derek D. VERIFIED CUSTOMER
Bad inspection quality. Call if your concerned
8/18/2019
Keith W. VERIFIED CUSTOMER
Randy is very helpful
8/18/2019
James B. VERIFIED CUSTOMER
Great.service
8/18/2019
Robert M. VERIFIED CUSTOMER
Great professional service!!
8/18/2019
Kim S. VERIFIED CUSTOMER
Randy is the best service writer I've ever had and I've owned numerous new vehicles. Give this guy a raise!!!!
8/18/2019
James C. VERIFIED CUSTOMER
Even though I was a couple hours early, they still fit me in.
8/18/2019
Brian L. VERIFIED CUSTOMER
My daughter was there for two hours for an oil change. I would expect it not to take that long since she had an appointment.
8/18/2019
Janet S. VERIFIED CUSTOMER
Brian, thanks for your professionalism, you went the extra mile. You realized I was uncomfortable getting up to the car rental/digi shield place and had the young man drive me. I was so relieved.
Again picking my Beautiful Truck up you showed me how to use the tri-fold canopy and instructions on the tinting/3m/perma stuff.
Thanks for putting in the extra effort even after I bought my vehicle
Janet S
8/17/2019
Jim A. VERIFIED CUSTOMER
Outstanding service and very professional
8/17/2019
Stephen C. VERIFIED CUSTOMER
Brian explained the process of investigation fully and called when there was a recommendation. The work done was explained and a discount applied which helped me out. Brian was due to leave work when I arrived to pick up the vehicle, but stayed an extra few minutes to complete the transaction.
8/17/2019
Cezar H. VERIFIED CUSTOMER
Bill was very helpful and handled everything in a timely manner