I called for a price quote on my vehicle. Have the vehicle brand and year and said the twilight was out. The soonest I could get in based on my work availability and GMCs after business day hours was Saturday. I was quoted 15.00 or less and it would take 30 mins.
It was 222.00, I waited an hour and nothing was done to my car because you didn’t have the tail light in stock.
Don’t give quotes on the phone if you don’t know what it will cost. I wasted hours of a busy Saturday just so I can drive without a tail light for another week
Very unhappy
8/4/2019
Paul S. VERIFIED CUSTOMER
Mr. Adams was very professional and a pleasure doing business with.
Paul S
8/3/2019
Seth V. VERIFIED CUSTOMER
Customer service is second to none. Now if they can just find me a new work car I will be a life long customer....
8/3/2019
Susan B. VERIFIED CUSTOMER
Excellent service!
8/3/2019
Lee M. VERIFIED CUSTOMER
I have worked with Aaron in the past and as usual he was professional, thorough, and helpful.
8/3/2019
Cheryl E. VERIFIED CUSTOMER
Randy was very courteous and took very good care of my 2007 Pontiac G6 Hardtop Convertible. I only trust Haselwood to take care of her and Randy is excellent to work with.
8/3/2019
Robert G. VERIFIED CUSTOMER
Didn’t have parts must reschedule
8/2/2019
Star H. VERIFIED CUSTOMER
It was nice to have someone be friendly and personable. Made for a nice visit. Very helpful and prompt.
8/2/2019
Christian M. VERIFIED CUSTOMER
The service people put diesel exhaust fluid in my truck and got it everywhere in the engine bay and all over my paint on the front side of the truck and didn't clean it off. That stuff crystalized after it dried scratches the hell out of the paint. Pretty unprofessional to not wipe that stuff up or not use a funnel. I go out of my way to not get that stuff everywhere and now i can't get it off the plastic in the engine bay now. Then to top it off the tech pretended like my car wasnt ticking and i didnt hear the noise right like i was full of it. I know what the injectors sounds like and it wasn't them. My paper work also says you had my truck for multiple days and and tried multiple cold starts over different mornings when you had the truck for 1 day and tried 1 cold start. Not bringing it back here anymore.i dont care if the oil changes are free, i never wanna have to try and clean fluids off everything like that again.
8/2/2019
Carol T. VERIFIED CUSTOMER
Excellent customer service. Your shuddle service was substandard
8/2/2019
Charles G. VERIFIED CUSTOMER
My receipt says my washer fluid was filled. It wasn't. I called about it, but they were busy and said they would call me back. They didn't. It's been 2 days now. So after almost 15 years of going there, I'm done. I'm going elsewhere for my service and any other purchases.
8/1/2019
Mark C. VERIFIED CUSTOMER
Bill and your service team were fantastic. Along with the shuttle service. Ty
8/1/2019
Alexis J. VERIFIED CUSTOMER
Bill was friendly, knowledgeable and quick!
Thanks again :)
Alexis
8/1/2019
Jason A. VERIFIED CUSTOMER
The wait time to call to then only be transferred again is awful. Your phone service is very under par.
8/1/2019
Gary H. VERIFIED CUSTOMER
Everything was good
8/1/2019
Patrick K. VERIFIED CUSTOMER
Brian Adams and the guys are always a joy to do business with!!
8/1/2019
Margo H. VERIFIED CUSTOMER
Was very satisfied
8/1/2019
James W. VERIFIED CUSTOMER
Fantastic support from Melissa, we had an emergency situation with our car and no appointment and she ensured we got the support we needed. Thank you!