Service Rep could have tried to look up my warranty information, nice guy though
4/6/2019
Luciana G. VERIFIED CUSTOMER
Brian was attentive informed and exceptionally committed. His customer service skills should be recognized as superior. My wait time was as he predicted. I did observe him taking care of an elderly gentleman whose vehicle was going to require more time for work. He offered to take him home if he wanted and made sure he was comfortable. His genuine kindness was clearly obvious. Great service rep!!!!
4/6/2019
Mike R. VERIFIED CUSTOMER
Fantastic job. Brian was outstanding, he’s a staff member you should be proud of. In addition to the technician who was not satisfied until the car was completely fixed. Great job to that rockstar! Thank you!
4/6/2019
Jean N. VERIFIED CUSTOMER
Excellent customer service from Brandon. He let me know about the oil change package, which I purchased. He made me feel like I was very important as a customer. Very friendly and very personable.
4/6/2019
Linda J. VERIFIED CUSTOMER
Thanks to Brian Adams for his excellent customer service.
4/6/2019
Josh G. VERIFIED CUSTOMER
Brian was awesome thanks
4/6/2019
Jason D. VERIFIED CUSTOMER
**** did a great job he was thorough with everything and made sure my son and I got what ever we needed during our wait.
4/5/2019
Emily H. VERIFIED CUSTOMER
Service was great. Bill was polite and helpful. **** is helpful and funny. There’s a good team at Haselwood. I just recommend that if you buy packages or warrenties at Haselwood that they are automatically in your profile so you don’t have to bring in the paperwork. But other than that, everything else was great.
4/5/2019
Mark P. VERIFIED CUSTOMER
Brian provided excellent ???????? service.
4/5/2019
Scott B. VERIFIED CUSTOMER
Excellent service as always, Bill was so helpful explaining everything still available to me and what I needed done to my vehicle. My satisfaction was his main focus and I thank and commend him and your dealership for the incredible service
4/5/2019
Wendy S. VERIFIED CUSTOMER
**** was friendly and knowledgeable. I was glad he assisted me.
4/5/2019
Taylor C. VERIFIED CUSTOMER
Felt like an inconvenience because my car didn't act up in the 18mile diagnostic drive. Was told he didn't have time to check it every hour for the problem. Had to pay 35 dollars for a rental that was a wreck inside, was rushed to bring it back.
4/5/2019
Walter C. VERIFIED CUSTOMER
**** was outstanding. He even walked us out to the truck. He explained what service was performed and why even took the time to go over what repairs we could expect in the future. He is definitely an asset to your service department.
4/5/2019
Russell Z. VERIFIED CUSTOMER
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4/5/2019
Sydney N. VERIFIED CUSTOMER
Brian has a great attitude. His team is dedicated to customer satisfaction.
4/5/2019
Stephen V. VERIFIED CUSTOMER
He was very professional and kind, and pointed out a need for a future appointment. Thanks for the service, kvogt
4/4/2019
Gary B. VERIFIED CUSTOMER
Your service representatives are always cordial and very helpful in explaining the service needed. **** is always pleasant and his attention to detail is appreciated.
4/4/2019
Wayne M. VERIFIED CUSTOMER
Brandon and Rob were great to work with, helped to narrow down the problem, and were there for the customer. Thank you!
4/4/2019
Debbie G. VERIFIED CUSTOMER
Brandon was great, very attentive to my concerns and went out of his way to help
4/4/2019
Cheryl E. VERIFIED CUSTOMER
**** was knowledgable and easy to to work with. He kept me up to date on everything that was going on.