Aaron was very good about keeping me informed about the progress on my vehicle.
1/23/2019
Dante N. VERIFIED CUSTOMER
Very well done Aaron Taylor
1/23/2019
Daniel S. VERIFIED CUSTOMER
I look forward to working with Aaron. He maintains a high level of integrity with his customers along with a wonderful personable manner.
1/23/2019
Grey M. VERIFIED CUSTOMER
Our Buick spent more time at the shop than with us in the last few months, it still has leaks after we brought it back to have them fixed. Mechanic left loose parts on multiple occasions!
1/23/2019
Mark M. VERIFIED CUSTOMER
David was friendly and efficient. He kept me informed on my truck’s service and answered all my questions satisfactorily. Thanks David - I’ll be back- maybe you’ll have business cards by then ????
1/23/2019
Beverly W. VERIFIED CUSTOMER
Came in for oil change tire rotation and new windshield wipers and was done within an hour. Everyone was friendly as well. Thanks
1/22/2019
Connor W. VERIFIED CUSTOMER
overall great experience. I will be returning just for a window sensor issue that we spoke about. We knew it was no guarantee fix but worth a try. I will continue to use you guys for future maintenance.
1/22/2019
Laurel H. VERIFIED CUSTOMER
You are extremely slow at your service. I was waiting for six hours at your facility when the service should have taken three at the most. I was fuming. What a waste of a day
1/21/2019
Travis V. VERIFIED CUSTOMER
Bill was very professional, answered all my questions, and helped to set up my next appointment. Thank you very much
1/21/2019
Celeste L. VERIFIED CUSTOMER
When they changed the oil. My turn signal went out and alerted. They didn't see this. I drove off the lot. Looked down and noticed
1/20/2019
David M. VERIFIED CUSTOMER
No additional comments.
1/20/2019
Trista D. VERIFIED CUSTOMER
Customer service was outstanding, we had a great experience, and received the deal that we wanted. I would definitely work with Randy Strassburg again.
1/19/2019
Darcy P. VERIFIED CUSTOMER
David was wonderful! He kept me updated and was very welcome and courteous from start to finish!
1/19/2019
Clarissa L. VERIFIED CUSTOMER
Honestly it would have been nice to get a call about my car being done with its oil change first appointment in the morning not have to call 2.5 hours later to have to leave a message because it was busy. Then end up getting there seeing my car us done and still had no call. Then still waiting a little to be helped by one of the guys.
1/19/2019
David F. VERIFIED CUSTOMER
I did ask Bill about our oil changes as we bought the pkg which is covered till 2023..we are moving to Montana in May 2019..what can we do about transferring that. What can we do about it? Thank you for your time. Janice and David F
1/19/2019
Ken G. VERIFIED CUSTOMER
Randy is awesome. I want him to be our service rep every time.
1/19/2019
Ryan L. VERIFIED CUSTOMER
I was very disappointed when I was having issues with truck after only a few months of buying it. I bought a certified preowned truck with low miles because I didn’t want to deal with these types of issues, so naturally there became a bad taste in my mouth. Bill Baker was great and making sure I was satisfied with everything that was happening to fix the issue. He spoke to me like we were good friends and I appreciated that very much along with all the updates over the 16 day period without my truck.
So thank you very much Bill.
1/19/2019
Denise A. VERIFIED CUSTOMER
David was very informative and helpful
1/19/2019
Bill B. VERIFIED CUSTOMER
He is great ????
1/19/2019
Jillian H. VERIFIED CUSTOMER
David is an exceptional person! He went above and beyond the typical duties of most dealership service representatives to make sure I was completely satisfied with my experience with Haselwood Chevrolet. He is the sole reason I will continue to use the services there for he constantly made sure I was taken care of by arranging a shuttle for me when I had to leave my car overnight, he negotiated the costs of my repairs so I could afford the services, and he was sympathetic to my needs. This man deserves a raise. Rarely have I ever met a person in customer service who did so much for me while still maintained his professionalism. He truly made me feel like I was a valued customer. Thank you David for changing my options of typical dealership services and experiences.