Again Aaron has gone above and beyond what was needed to get the job done excellent service
1/11/2019
Stephanie C. VERIFIED CUSTOMER
Friendly and efficient!
1/11/2019
Judith D. VERIFIED CUSTOMER
**** had to tell me that the $1200 repair had been “up graded” to a $3800 repair! He was professional yet sympathetic, listened to me rate and rave, all while being told it wasn’t his fault. I couldn’t have asked for a more thorough explanation of the situation, true understanding of my dilemma, and genuine concern for my well being! He is a five star gem that Hazelwood should encourage and reward!
1/11/2019
Barbara A. VERIFIED CUSTOMER
Shannon was great. My service visit went very smoothly. Thank you.
1/10/2019
Kristen T. VERIFIED CUSTOMER
I appreciate the excellent customer service that **** provided from beginning to the end while I had my car in for an oil change. He was willing to answer my questions. He will be a great addition to Hazelwood Services Department.
1/8/2019
Beverly T. VERIFIED CUSTOMER
Okay
1/8/2019
Craig C. VERIFIED CUSTOMER
Great service with good follow up.
1/8/2019
Bradford B. VERIFIED CUSTOMER
Thanks, feel confident you care.
1/7/2019
Clifford M. VERIFIED CUSTOMER
Job well done! Thank you Aaron!
1/7/2019
Eric R. VERIFIED CUSTOMER
Randy was awesome as always. My son enjoyed the free pizza Randy gave him
1/6/2019
Steve S. VERIFIED CUSTOMER
I was SO HAPPY with the repair and the friendly professional service that I forgot to ask for my Senior discount .... car runs great. 2011 HHR
1/6/2019
Eli P. VERIFIED CUSTOMER
Okay
1/6/2019
Anita F. VERIFIED CUSTOMER
All my questions were fully answered, I was treated respectfully, and my car was ready as promised. Great service; thank you!
1/6/2019
Jeffery T. VERIFIED CUSTOMER
**** was out when I picked up my car and Aaron did a great job completing the paperwork and walking me out to the car
1/5/2019
Dave H. VERIFIED CUSTOMER
They got my work done faster than they quoted. Nice!
1/5/2019
Anthony A. VERIFIED CUSTOMER
Polite and respectful. Called before make decisions even though I did not request it. Wonderful experience
1/5/2019
Dominick C. VERIFIED CUSTOMER
Randy did gave an extraordinary service as always he is very polite and loves his job. I am not satisfied with the person who is supposed to install the windshield blades coz it was not installed but was just sitting on the windshield. I didn't checked coz I assumed that it is properly installed, good thing as I was leaving the lot I used it to wipe few drops of water and it flew away. If it happened in a freeway and raining, I would be in trouble and very upset. Next time pls double check coz it could have been worst which we do not want.
1/4/2019
Barbara B. VERIFIED CUSTOMER
Shannon is a total professional. Patient. All about helping. Knowledgeable and resourceful.
1/4/2019
Robert B. VERIFIED CUSTOMER
Randy was very helpful and informative throughout the process. Enjoyable to work with.
1/4/2019
Randy S. VERIFIED CUSTOMER
Oil change. At 1:30 minutes I looked in shop for truck . It wAs parked out the side unlocked with paperwork on seat. So I went in and said I’d like to leave. She then said it’s still in shop. Long story short, shop and Shannon were not work communicating. I made an appointment. I was on time and I feel an hour and a half is not acceptable. Not impressed.