The problem was wrongly diagnosed. I was told I needed a new wiper motor and was quoted $415. I ended up looking at it myself because I am low on funds. The motor was working fine I just needed two new bushings which cost me a total of $4. I just wish mechanics would stop taking advantage like this. This car has been nothing but problems since I’ve purchased it. Would not recommend to others. Other than that, most of the staff is nice.
12/27/2018
Nicholas S. VERIFIED CUSTOMER
Shannon was great !
12/27/2018
Jennifer M. VERIFIED CUSTOMER
Randy is the best always willing to help me out. I won’t work with anyone else
12/27/2018
Kyle B. VERIFIED CUSTOMER
Friendly. Professional. Great attitude and service .
12/26/2018
Eric D. VERIFIED CUSTOMER
Great
12/24/2018
Wendy W. VERIFIED CUSTOMER
Took 2hrs to do an oil change! People that checked in after me left before me. Very irritating. I do have to say that the gentleman that helped me check in and check out was very kind and helped explain why it had taken so long.
12/23/2018
Robert M. VERIFIED CUSTOMER
Great person. Very professional
12/23/2018
Kim S. VERIFIED CUSTOMER
Randy is the best service advisor I've ever had and I've had a bunch of new vehicles in my 65 years. The main reason I refer folks to hazelwood is randy.
12/23/2018
Shani A. VERIFIED CUSTOMER
Not thorough, when I questioned what was done I got bs answer
12/22/2018
Greg W. VERIFIED CUSTOMER
My wife was impressed with Shannon. She was genuinely concerned about her outcome. Sybil said she had an ownership mentality. Very good experience. Thank you
12/22/2018
John G. VERIFIED CUSTOMER
Aaron was outstanding in customer service and his treatment of me was as if I was a valued customer. I thank Haselwood and Mr Taylor for great service. Vr, John G
12/22/2018
Jack B. VERIFIED CUSTOMER
Aron provided great service,
My only complaint was the day I called for an appointment the telephone rang for 5 minutes in the service department and no one answered so I called again and the same thing happened, I hung up after 5 min. The third time I complained to whoever answered the telephone and she put me on hold until she found someone to take the call.
12/22/2018
Craig B. VERIFIED CUSTOMER
Always nice and attentive!
12/22/2018
Anthony H. VERIFIED CUSTOMER
Aaron and everyone at Haselwood always provides the very best service for me and my trusty old Duramax. I have a Porsche 911 and a couple of Audi sedans and I must say those folks in Bellevue could learn a thing or two from your group. Thank you... and Merry Christmas!
12/22/2018
Courtney W. VERIFIED CUSTOMER
Great customer service! Professionalism was key in Mr. Randy’s presence when catering to keeping me updated while vehicle was undergoing service.
12/22/2018
Keith J. VERIFIED CUSTOMER
Thanks
12/21/2018
Jennifer A. VERIFIED CUSTOMER
**** is awesome
12/21/2018
Donald L. VERIFIED CUSTOMER
All work done professionally
12/21/2018
Leslie M. VERIFIED CUSTOMER
Everything was great, although I was expecting a car wash.
Next time maybe.
12/20/2018
Christopher S. VERIFIED CUSTOMER
I was very pleased with the service provided. Thank you very much. I will return again.