Randy was fine. But after the installation of the new cabin filters, my defroster doesn't work properly, so I will have to bring the vehicle back from Port Townsend which isn't very convenient.
9/16/2018
Scott D. VERIFIED CUSTOMER
Very prompt service. Job was done ahead of time. Service guy at front desk was very friendly.
9/16/2018
Kevin K. VERIFIED CUSTOMER
I am Happy with Randys service.
Please thank him for his kindness!
9/16/2018
Shauna L. VERIFIED CUSTOMER
Mark does high quality advising and always thinking about what is best for his customers. I will definitely be going back to Mark in the future.
9/16/2018
David H. VERIFIED CUSTOMER
Appreciated that Aaron fit me in, but only one key of the two I brought in works after programming. Will have to return Monday.
9/15/2018
Richard K. VERIFIED CUSTOMER
Aaron is the best!
9/15/2018
Marisa Z. VERIFIED CUSTOMER
Jason always goes above and beyond for us, even if we are in for a simple oil change. He deserves a raise!
9/14/2018
Linda B. VERIFIED CUSTOMER
Excellent service
9/13/2018
Elizabeth M. VERIFIED CUSTOMER
Very courteous, helpful with question asked. Thank you very much.
9/12/2018
Charles W. VERIFIED CUSTOMER
Thanks
9/12/2018
Jennifer A. VERIFIED CUSTOMER
I didn't appreciate not being updated on my vehicle status.
9/11/2018
Leslie B. VERIFIED CUSTOMER
It’s ridiculous to always have to stand around for 10 minutes after parking the car in the service entrance drive and coming in, to see a service advisor. Maybe for a customer convenience you should install some chairs at it take a number system like they have at the Department of licensing. Other than that I had a very pleasant experience, thank you for asking.
9/11/2018
John S. VERIFIED CUSTOMER
I received a letter about my Buick that all things in the letter my car does. When I get there I’m told they need the car for half a day. Why wasn’t I told that when booking the appt?? I’m also not offered a rental but could pay $35 a day. I am offered s shuttle to the mall or home. I already know the shuttle does not go to Allen but will go to Belfair. That is approximately 6 molecaway from Home. How was I supposed to get there! Not impressed with service today and am not happy. Not every woman wants to spend the day at the mall.
9/11/2018
Sherrie Z. VERIFIED CUSTOMER
Car is not shifting properly was it put back togerher properly either . . . I will be calling in the morning!
9/11/2018
Joyce L. VERIFIED CUSTOMER
Thanks Randy!
9/10/2018
Coleman G. VERIFIED CUSTOMER
My pleasure.
9/9/2018
Karen P. VERIFIED CUSTOMER
Good customer service. I appreciate your patience and I interest in my problems with my camaro. Thank you for help
9/9/2018
Maureen C. VERIFIED CUSTOMER
Randy Strassburg is very courteous and helpful. It's a pleasure to work with him.
9/9/2018
John T. VERIFIED CUSTOMER
I want to thank Aaron for getting my truck in ahead of the time frame projected and I want to thank the tech who stayed late to fix my truck and to the parts department for getting the parts in so quickly. Thank you all again for your hard work.
V/r
John
9/8/2018
Wesley S. VERIFIED CUSTOMER
First of all, Jason took care of me from the start. He keep me informed on the status of my vehicle. I am forever grateful for his service.
Thank you
Wesley