Mr. Higgins did a wonderful job he was very courteous and efficient and I liked his work very much
8/17/2018
Sharon S. VERIFIED CUSTOMER
Randy was very helpful
8/17/2018
Jens E. VERIFIED CUSTOMER
My horn no longer works when I lock my car. I'd like this fixed asap
8/17/2018
James L. VERIFIED CUSTOMER
Great service
8/16/2018
Maria R. VERIFIED CUSTOMER
I was happy on the help that Darryl Boco in servicing my Silverado I did not even have to ask him about my points to used for my change oil and he check it out for me thank you Darryl keep up the good work. Every one at the Chevrolet are courteous that is why I always bring my vehicle from the time we bought there. Thank you so much.
Maria R
8/16/2018
Ronald R. VERIFIED CUSTOMER
l was very satisfied with my experience with jason.
8/16/2018
David S. VERIFIED CUSTOMER
Randy was completely up front about all costs, what was being replaced,and how much it would cost me. He was very professional and courteous. Was a great listener of what was going on with my truck. I would recommend him and Haselwood to my friends.
8/15/2018
Eric R. VERIFIED CUSTOMER
Courtney was wonderful. She kept me informed all day all the way up to when my truck was finished. Explained in great detail the additional services needed on my vehicle.
8/15/2018
Paul D. VERIFIED CUSTOMER
Mark has been, by far, the best part of our experience with your dealership to date. Thank you Mark for your attention to detail, you have single handedly salvaged the situation.
8/15/2018
Clifford M. VERIFIED CUSTOMER
Unacceptable
8/15/2018
Jason H. VERIFIED CUSTOMER
Courtney was respectful and helpful with the whole process. She kept me updated on everything that was going on with my vehicle.
8/14/2018
Karen A. VERIFIED CUSTOMER
I appreciated that Jason was trying to make my experience a pleasant one.
8/14/2018
Roxane P. VERIFIED CUSTOMER
Customer service was top of the line. Thank you
8/14/2018
Candace K. VERIFIED CUSTOMER
Great customer service as always!!
8/12/2018
Angela W. VERIFIED CUSTOMER
He was absolutely amazing !!!! So very helpful !!!
8/12/2018
James C. VERIFIED CUSTOMER
Always awesome service
8/12/2018
Heather V. VERIFIED CUSTOMER
I brought in our truck for its 1st oil change & was pleasantly suprised to find out that it was covered by GM. When I scheduled the appointment, I was told the service would be about 90 minutes. Mark said it should be closer to 75. I was pleased. I sat in the waiting room doing some knitting. I watched others come & go, but I never got the text telling me that my vehicle was done. I saw Mark come in and out multiple times so I assumed that he would approach me if my vehicle was ready. Finally, after 1 hour 55 minutes, I went across to the service advisors to ask about my vehicle. A kind man (I didn't get his name)made a call only to find out that my paperwork was sitting on Mark's desk & my truck had been completed some time earlier & was parked outside. I never received a text or anything. I was less than pleased, but the kind gentleman that gave me my key apologized & said that he would add a few oil changes to our account. I am not sure if he did that, but he was very apologetic and gave a significant effort in the "service recovery" department. I realize it was an oversight on Mark's part, but the older man directly opposite Mark's desk was very kind.