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Real Reviews from VERIFIED CUSTOMERS
Karen H. VERIFIED CUSTOMER
plwsant experience. professional service. Randy gets an a+
6/6/2018
Dale H. VERIFIED CUSTOMER
Thanks..!
6/6/2018
Bobi H. VERIFIED CUSTOMER
Thank you for being easy to deal with and for getting my car back to me so quickly!
6/6/2018
Sholena B. VERIFIED CUSTOMER
Unprofessional I felt we did not get the proper notifications about our car while it was being worked on I had to come back three times to get an oil change and a Bluetooth speaker replaced and had to call multiple times to find out the status of our vehicle. There also was grease stains on my visor from the mechanic who worked on the car. Jason. I Will never work with again but I will say Jessy stepped in and talked to my wife and myself and was very helpful and apologized for all our issues we had.
6/6/2018
David B. VERIFIED CUSTOMER
I have had a lot of service at the haselwood group, this was the first time I have been kept informed! I really appreciate it and I also like the new technology with email updates and pay options. Thank you .
6/6/2018
Michele D. VERIFIED CUSTOMER
Jason was fun to work with. Personable and kept me well informed.
6/6/2018
Gaudencio U. VERIFIED CUSTOMER
Sloppy job, I have lots of oil splash on my undercarriage. Made oil stain on my band new drive way
6/6/2018
Terry F. VERIFIED CUSTOMER
Jason was great! Very laid-back, just the facts and eager to answer any extra questions that I had.
6/6/2018
John B. VERIFIED CUSTOMER
Mr. Jason Higgins provided the upmost customer service and actually changed my perception of haselwood gmc. He kept me in the loop on what was going on with my Chevy Tahoe every step of the way for three weeks. He was very knowledgeable with what was being done and he never once got irritated when I called to see if it was ready and he was again, very professional and polite. You guys have my business as long as the customer service is as pleasant as it was with mr Higgins. Thank you.
6/6/2018
Even L. VERIFIED CUSTOMER
Super friendly staff. They definitely know how to take care of a customer.
6/6/2018
Brian H. VERIFIED CUSTOMER
Ryan was really helpful and nice to work with. The service was done quicker than expected.
6/5/2018
Courtney K. VERIFIED CUSTOMER
I'll just leave this here: https://vimeo.com/273231814
6/3/2018
David M. VERIFIED CUSTOMER
Jesse always takes the time to ensure our family is well looked after and service is convenient to our busy schedules.
6/3/2018
Lucas H. VERIFIED CUSTOMER
Great job
6/2/2018
Russell S. VERIFIED CUSTOMER
No fault of Dealership but vehicle was defective when first delivered tonDealership. Defect should have been caught during P D I and not on Customers (me) way home on purchase day. Sales man and another persons supposedly set up service appt for us and when we (wife and I) arrived at Dealership/ service had no idea we were coming or what the issue was. We did get a very nice rent a loaner car and vehicle was in shop for a couple days until it was determined computer issues were cause of problem with l mirror collision warning circuit and parts on National b o. Our Service advisor kept us updated and was very professional.. this situation is not in anyway his cause or fault. He made a crappy situation at least bearable. When parts come in he will contact us and then I have to figure out how to get vehicle there for repair. I stay in So Cal and my Wife is in Wa. That is why I purchased her a new car, so we would not have break down issues. Pretty funny if it was not us..
6/2/2018
Sean M. VERIFIED CUSTOMER
Great customer service
6/2/2018
Sarah W. VERIFIED CUSTOMER
It was so busy today, and your guys were calm and friendly. I really appreciate how welcoming everyone is. Thank you
6/2/2018
Leroy H. VERIFIED CUSTOMER
Jason was very professional and keep me informed thru the hold time that our car was in service. Thanks LH
6/1/2018
Tishala M. VERIFIED CUSTOMER
Great service. Very quick. Nice people. Thank you!
6/1/2018
Jerry L. VERIFIED CUSTOMER
Randy did a great job
6/1/2018