I am amazed at the time Jason took with me making sure I was fully informed on what to expect. He listened to my needs and texted me throughout the service giving me updates . Thank you , I am impressed and will tell others of my experience at Haselwood.
5/2/2018
David W. VERIFIED CUSTOMER
Apparently there is still a problem. The engine warning light is back on. I'm not happy
5/2/2018
Daisey M. VERIFIED CUSTOMER
Fast friendly service
5/2/2018
Jessica M. VERIFIED CUSTOMER
Work was done in a timely manner I was quite comfortable waiting
5/2/2018
Ryan W. VERIFIED CUSTOMER
Every time I come to the service center I arrive early to my appointments. Every time I get there I know I'll be standing there for at least 15 minutes before being seen. I always come in for a oil change and tire rotation. But that seems to take two hour each time I'm there. I find both these situations unacceptable! I've taken my truck to Firestone complete auto many times and not only is there prices cheaper but they only take 40 min to do an oil change and tire rotation/balance.they also see me right away never having me wait more than 5 minutes. Also my truck is brought in right away ON TIME of my appointment not 15-20 min later when I bring it to your service center. But I will say your staff is amazing and friendly each time I'm there. I hope this constructive criticism will be taken seriously and move forward. Thank you
5/2/2018
Michael L. VERIFIED CUSTOMER
I'm satisfied with Randy but I'm not satisfied with being charged more than what GM parts says installation should cost.
5/2/2018
Bud S. VERIFIED CUSTOMER
Jesse bailed me out of a tough spot today. He went out of his way to get the job done, kept me informed along the way, and completed the service in a professional manner.
Anytime I’m in the area, I’ll bring my truck to Haselwood. High fives all around.
5/1/2018
Roy S. VERIFIED CUSTOMER
I've always had an outstanding experience with my dealings with Aaron and Brian Adams while he was in the service department !! They are both Top Service Advisors. Thank You Aaron and Brian, the dealership should be proud that you are part of their team !
5/1/2018
Steven R. VERIFIED CUSTOMER
Everything was done in a timely manner!
5/1/2018
Eric B. VERIFIED CUSTOMER
Jesse was a great guy, he went above and beyond to help me today and I will continue to come back to you guys. Thanks again and please call or text me if you want anymore feedback.
Cell Phone - ****-****-xxxx
Eric B
5/1/2018
Terry G. VERIFIED CUSTOMER
Randy exemplifies the words "Customer Service". He is the MAN.DOT.COM!
4/29/2018
Stephanie J. VERIFIED CUSTOMER
Alittle short handed in the intake of it all but other than that . All is well
4/29/2018
Brandon H. VERIFIED CUSTOMER
Always helpful
4/29/2018
John P. VERIFIED CUSTOMER
Randy is the greatest ever.
4/28/2018
Michael A. VERIFIED CUSTOMER
Great job, professional, prompt,& Kind!
4/28/2018
Mark G. VERIFIED CUSTOMER
Called Aaron on Thursday needing an oil change and Friday it was done. Personal and impeccable service by this young man. Asset to your dealership for sure! Thank you!
4/28/2018
Jeffrey M. VERIFIED CUSTOMER
Just as promised
4/27/2018
Charles D. VERIFIED CUSTOMER
Jesse was great at explaining what was going to happen and how long it would take. I waited and the vehicle showed up 10 minutes early.
Thank you Jesse