Aaron Taylor really stepped up the game when it came to costumer assistance..
4/8/2018
Arthur K. VERIFIED CUSTOMER
Jason should not be a service writer. Doesn't have a clue what customer service is all about. Not his fault but almost two weeks for a part that wasn't needed . problem was a simple setting. Product knowledge by tech . Salesman resolved the problem.
Not a pleasent experience at all.
4/7/2018
Michael J. VERIFIED CUSTOMER
Jesse was absolutely amazing! I couldn’t have asked for better customer service - you have a customer for life (even if GMC has lost a customer for life). We are planning on replacing the truck and bringing the new one to you as well!
Thank you!!!
4/7/2018
Debbie G. VERIFIED CUSTOMER
Aaron was very pleasant and our car was completed in the amount of time he told us.
4/7/2018
James M. VERIFIED CUSTOMER
Jason sent an email at 7am stating the job was completed and I could pick up my vehicle at any time. I did not expect it till late today. Sure appreciate the early notice.
4/7/2018
Frank H. VERIFIED CUSTOMER
It took over three hours for a standard oil change service. As I understand, there is a problem with your inventory system in that it said there was a cab-filter in inventory for my 20124 Silverado. There was none. No one communicated with me to keep me informed. I had to ask why it was taking so long.
4/6/2018
Brady A. VERIFIED CUSTOMER
One suggestion. Don’t give a time estimate for service if you can’t come close to honoring it.
4/6/2018
Annette R. VERIFIED CUSTOMER
Everyone is so nice. I was asked several times if I needed anything.
4/6/2018
Tracey C. VERIFIED CUSTOMER
Ryan and Jesse have taken great care of me every time I have been in. This time was no exception, they went above and beyond to make sure I was duly informed and able to make the best decisions. I look forward to working with them for many years to come. Thanks for all y’all do.
4/6/2018
Stanley C. VERIFIED CUSTOMER
Super service. ????
4/6/2018
Dorothy T. VERIFIED CUSTOMER
The floor mats were not placed in position
After the detail work so we had to put them
Back ourselves. Great job keeping us posted
As to when the car was going to be ready!
4/6/2018
Ray D. VERIFIED CUSTOMER
Thanks; excellent service!
4/6/2018
Michael B. VERIFIED CUSTOMER
Jessy was great as usual!
4/6/2018
Jon L. VERIFIED CUSTOMER
Great service!
4/5/2018
Richard C. VERIFIED CUSTOMER
Took Equinox in for the door chime. No cnoisechime was made when the lights were left on and the key was turned off with the door open. Latch and door pin was replaced but the buzzer still doesn't work. I was told that a module is responsible for the buzzer, and that sends a signal to the radio (which now doesnt work) is the cause. Question: if the module needed to be fixed why didn't we fix that to begin with? We installed an after market cd stereo and it worked prior to the car being turned in last week. On my way to bestbuy tomorrow to get a module and hopefully that fixes the issue.
4/5/2018
Kim M. VERIFIED CUSTOMER
I really appreciate Randy and his commitment to Quality customer care and service. And I got to meet Jason today and he was pretty awesome as well. Great group of professionals in the service department. I'm happy with this visit. I've been happy with every visit thus far.
4/5/2018
Jason S. VERIFIED CUSTOMER
Always great to work with
4/4/2018
Beverly S. VERIFIED CUSTOMER
I Jason did a great job! However I need to say when I made my appt I said a light was on on the dash! It was on already on my last visit! Cameron said they didn't have time to check it out but that it had something to do with cold weather starts! Jason said I would have to pay $115 just to have it checked! If we know what itt is why can't we fix itt??
4/4/2018
Steven L. VERIFIED CUSTOMER
Appreciate the curteous, fast service. Very satisfied with my Volt so far.
4/4/2018
Sha Christa. VERIFIED CUSTOMER
Aaron was amazing as always. Ryan made sure I was a top priority and the team got me and my sons back on the road as fast as possible!