Experiencing Cortney's upbeat and outgoing personality started my day off perfectly. She was very professional and respectful.
3/14/2018
Charles J. VERIFIED CUSTOMER
I made my appointment online and the system did not put me on the schedule for this morning. Jesse got me right in and my tire repaired.
3/14/2018
Paul T. VERIFIED CUSTOMER
Well satisfied with the service. I strongly dislike all the text messages sent by the dealership. You may have reduced ur cost by going paperless but at my expense using my minutes. This could b a deal breaker.
3/14/2018
Roggeo B. VERIFIED CUSTOMER
Thank you for your great customer service!
3/14/2018
Shane C. VERIFIED CUSTOMER
Very accurate and detailed inspection was explained to me clearly. I now know what needs attention on my truck by next visit
3/14/2018
Devin L. VERIFIED CUSTOMER
Communication was clear, service was handled expeditiously and Courtney was very helpful. She’s an asset to your team.
3/11/2018
Kenneth H. VERIFIED CUSTOMER
MARCH 10, 2018
MARCH 5, 2018
THE DRIVER SIDE PASSENGER SLIDING DOOR WOULD NOT OPEN. ONE DAY IT WOULD WORK THAN THE NEXT DAY IT WOULD NOT. HASELWOOD REMOVED PANEL AND UNSTUCK THE LOCK ALLOWING IT TO WORK AGAIN.
MARCH 6, 2018
THE NEXT MORINING THE PASSENGER DOOR AGAIN WOULD NOT OPEN. THE ORIGINAL COMPLAIT IS STILL THE SAME; PROBLEM WAS NOT CORRECTED.
NEED TO REDUE REPAIRES INSURING ALL BUTTONS, SWITCHES, AND HANDELS TO OPEN SLIDING DOOR ARE FUNCTIONING.
NOTE: WHAT CAUSED THE THIS MILFUNCTION?
Thank you,
Kenneth H
3/10/2018
William S. VERIFIED CUSTOMER
Keep up the efficient attendance to details.
3/10/2018
Frankie G. VERIFIED CUSTOMER
Service was great !????????
3/10/2018
Collin M. VERIFIED CUSTOMER
Jesse has helped restore my faith in the dependable service I would expect from a dealership. But I must shout out to his ace mechanic as well, though I am not sure who that was.
3/10/2018
Jason H. VERIFIED CUSTOMER
Aaron was good. Except for the dislike of my NY Yankees he was good. No issues at all and took care of us well. Thanks!
3/10/2018
Chris A. VERIFIED CUSTOMER
It was fast and convenient and Courtney was awesome.
3/8/2018
Travis H. VERIFIED CUSTOMER
Courtney is a wonderful addition to your team.!!
3/8/2018
Nathan E. VERIFIED CUSTOMER
Signed up for $40 service special. Service department tried to charge $60. They said they'd fix it, but ended up charging $43.95 plus tax.
Also, I know I have one daytime running light out, as well as one license plate light out. However, those areas checked out fine on the multi-point vehicle inspection. Had e-brake adjusted at les Schwab when not holding the vehicle, and it checked out fine at the dealership previously. I'm not sure if anything on the list is really checked.
3/8/2018
Jason S. VERIFIED CUSTOMER
Great guy. Does a super job. We are always taken good care of. Thanks again
3/8/2018
Mary Ellen. VERIFIED CUSTOMER
Truck was vacuumed, but not a great job.
3/8/2018
Austin W. VERIFIED CUSTOMER
My beef is not with the dealership necessarily. It’s the fact that the 34 dollar part took a month and a half to get. If GM has a back order of a part for a month and a half, something is wrong. If something is wrong, maybe GM could pay for the rental after the person’s insurance stops paying for it. I also have a nice little door ding that I know wasn’t there when I pulled in, but I can’t prove it so I won’t bother to ask to get it repaired. I also don’t want to be without my truck any longer than I already have been so I’ll just live with it. I also don’t like when I ask an insurance manager about GMs policy on rentals near the tail end of what turned out to be a 90 day back order and he uses words like “once Again”. I feel like that’s a little disrespectful. Needless to say I think I’ll be choosing grey Chevrolet for my future maintenance and repairs. That won’t get me away from GMs policy on back orders, but maybe their service manager is nicer. I will make sure my fellow GM owners at work do the same. Aaron was cool though I guess.
3/7/2018
Sandra S. VERIFIED CUSTOMER
Jessie was professional,personable and a delight to work with. He was very competent and thorough.
3/7/2018
Charles J. VERIFIED CUSTOMER
Maintenance was completed quickly and the service advisor was great.
3/7/2018
John S. VERIFIED CUSTOMER
Nice and thoughtful to our needs. Keep up the great work ethic and customer service.