Love the service department. Always the right answers and only premium parts
2/12/2018
Dennis H. VERIFIED CUSTOMER
Very corteous
2/10/2018
Raymond F. VERIFIED CUSTOMER
Did not fix the problem and would not return my calls.paid for the part they replaced but it did not fix the problem.now i can not drive it
2/10/2018
David D. VERIFIED CUSTOMER
Very happy with the friendliness and service of your team.
Thank you, Dave
2/10/2018
Randy B. VERIFIED CUSTOMER
Husband's key fob only unlocks trunk. Will not lock car. Lock that would not lock on drivers side will still not lock car. Very insecure feeling when you can't lock car.
2/9/2018
Daniel C. VERIFIED CUSTOMER
Jesse did a great job keeping me informed. I did find that ther technician that worked on my vehicle left the work unfinished. I had to reinstall the plastic trim behind the rear view mirror.
2/9/2018
Eugene L. VERIFIED CUSTOMER
Courtney was once again outstanding in representing Haselwood service. She was excellent in communication and was responsive to customer needs.
2/9/2018
Olga M. VERIFIED CUSTOMER
Thank you so much Jesse excellent service
2/9/2018
Romel T. VERIFIED CUSTOMER
He is a pro!
2/9/2018
James G. VERIFIED CUSTOMER
I on my 5th car from the Hasselwood group and I will say I miss the days when I would pick up my vehicle washed and serviced rather then the paper coupons that I never use.
The people were friendly but appeared a bit overwhelmed/busy but I guess that’s good news as you must be doing a lot of business.. overall everything was fine
2/8/2018
Atticus F. VERIFIED CUSTOMER
I waited 10minutes before I was assisted once I arrived. The service man was very polite and pleasant. I am pleased with the service I received from him. What I am unsatisfied with is initially while schedualing my appointment, I was told it would take 45 minutes for the service to be completed. Upon arrival, I was informed it would take about an hr and thirty minutes. Had I known this was the case, I would have planned accordingly. After waiting about an hr, I was informed that I would have to return due to the fact that the key they ordered would not synch up with my truck.
2/8/2018
Einar G. VERIFIED CUSTOMER
You are the best !
2/8/2018
Brice M. VERIFIED CUSTOMER
I brought my car in with 3 issues to get looked at, the car was given back to me with 1/3 of the issues fixed, stating I'll have to bring my car back again for the other issues. Having to bring back my car multiple times is an inconvenience to me and the mechanics. I'll be looking for another shop to fix the other 2 issues.
2/8/2018
Diane E. VERIFIED CUSTOMER
SAME PROBLEMAS BEFORE AND I'm waiting to have the question answered as to whether it is safe to drive or does it need to be towed into the dealership. I'd like an answer ASAP!
2/7/2018
Yesenia H. VERIFIED CUSTOMER
Thank you Courtney Crapser very much for the kindness and good service
2/7/2018
David B. VERIFIED CUSTOMER
Hands down the best customer service around.
2/7/2018
Jae A. VERIFIED CUSTOMER
Jesse is always friendly and helpful!
2/7/2018
Tonya A. VERIFIED CUSTOMER
Thank you Aaron for getting my car fixed today and fitting me in!