I've used your service dept. many times. I was called and told my car was done. When I arrived, a man was in front of me 8n door way so I waited 6ft behind. All 3 servicemen were on phones and running in and out to retrieve waiting room customers. None of them acknowledged any customers waiting. A simple "be right with you", or "we are running behind, be right with you", any type of greeting, knowing you are overwhelmed goes along way. It was 26 minutes, standing there before Brett got off phone and ackowledged me.
8/13/2020
Jon V. VERIFIED CUSTOMER
Someone had backed into my car and he suggested a person to fix it, and they did a awesome job with it. It had been an eye sore for many of months. Now you can’t even tell anything had happened. Many of thanks to Brett.
8/13/2020
Ryan G. VERIFIED CUSTOMER
Jenni is amazing! Only want her to assist me on all visits!
8/13/2020
Robert W. VERIFIED CUSTOMER
Enjoyed working with him, very pleasant
8/13/2020
Christopher H. VERIFIED CUSTOMER
As usual haselwood Chevrolet went above and beyond with service
8/13/2020
Jessica K. VERIFIED CUSTOMER
All very good - Brett not give up on getting needed work covered by warranty!
8/12/2020
Kevin W. VERIFIED CUSTOMER
Michael was fantastic. He called me up exactly at the time of my appointment . Friendly, professional, and punctual. You could not ask for more then that. He was great and deserves a raise
8/12/2020
Gary B. VERIFIED CUSTOMER
Courteous, helpful
8/12/2020
Randy M. VERIFIED CUSTOMER
Your Service Team did an outstanding job! They need a raise!
8/12/2020
Charles I. VERIFIED CUSTOMER
I was In the dealership for 3.5 hours for an oil change. When I asked where my truck is and why is it taking so long, no one could find my truck for about 15 minutes.
8/11/2020
Darrell D. VERIFIED CUSTOMER
Randy was great. Why not program your computer to text the customer for pickup as soon as the ticket is closed.
8/10/2020
Christopher M. VERIFIED CUSTOMER
Mike did a good job keeping me informed.
8/9/2020
Spencer W. VERIFIED CUSTOMER
Michael provided excellent service. I had a poor experience once before and decided to try one more time. Because of Michael alone, I will be back.
8/9/2020
Jason H. VERIFIED CUSTOMER
Good flow today. I would like to see my scheduled service executed in a little less time though. Over an hour for an oil change and tire rotation seems a little long to me.
8/9/2020
Marlin M. VERIFIED CUSTOMER
The service department was extremely helpful making sure that I was comfortable with the work being done.
8/9/2020
Connie C. VERIFIED CUSTOMER
Very professional as friendly
8/9/2020
Richard F. VERIFIED CUSTOMER
Great service.
8/8/2020
Kevin M. VERIFIED CUSTOMER
Very professional service and got me in and out quickly.
8/8/2020
Kimberly W. VERIFIED CUSTOMER
The only thing I should have known was that my oil change time frame would take longer due to spraying for decontamination.