I trust Brian. In fact, if I were to buy a car any time soon, I'd want him somehow involved lol he's an asset to the department.
5/5/2020
Ian . VERIFIED CUSTOMER
Taylor was great. He handled my truck maintenance needs quickly and very well.
5/2/2020
Stephen M. VERIFIED CUSTOMER
Great service experience, everything was explained thoroughly, communication was prompt, and service was fast.
5/2/2020
Evelyn Y. VERIFIED CUSTOMER
Car is quite. AC is working. Woohoo! Thanks.
5/2/2020
Norman C. VERIFIED CUSTOMER
Mike Lissy was great , best service!!
5/2/2020
Aliyah D. VERIFIED CUSTOMER
Communication was very well and everything was done very efficiently. Thank you!
5/2/2020
David B. VERIFIED CUSTOMER
Cool
5/2/2020
Gregory G. VERIFIED CUSTOMER
Good job
5/2/2020
Jessica R. VERIFIED CUSTOMER
1- contact always starts via text asking if I have questions but I had received NO information. So I always have to ask about diagnostics, costs, timeframe. Why not tell me first then ask if I have questions.
2- my vehicle was in twice within 10 days. I’m upset that I had to pay diagnostics twice when both time your staff had done multi point inspections
3- i was told I needed a battery replaced. My battery was still under warranty so I chose not to pay nearly $500 to have it replaced. That is ridiculously high for how little time it takes. Anyway, I asked if they could get in running for me to take it or if it needed to be towed home. They said they would get it running. I waited 20 minutes thinking they would need to do something before I just tested my key fob. And it worked so I left. I have no faith that I actually need a new battery since it wasn’t a problem 10 days ago on my inspection. I really think you should be refunding my diagnostic fee for this.
5/1/2020
Morrie B. VERIFIED CUSTOMER
Brian's customer service was excellent
4/30/2020
Todd M. VERIFIED CUSTOMER
Thank you for taking care of my Blazer. The staff at Haselwood is always kind and courteous.
Very respectfully,
Todd M
4/30/2020
Bill B. VERIFIED CUSTOMER
Job was finished on time and on budget.
4/29/2020
Marco V. VERIFIED CUSTOMER
Everything went very well like always and in the professional way thank you for the service provide from Jennifer Barker , very helpful and thank you for everything today
4/29/2020
Vickie P. VERIFIED CUSTOMER
Very polite friendly informational on the question I had asked. Car was done by 330pm when I was told 5
4/29/2020
David B. VERIFIED CUSTOMER
Always great service!
4/28/2020
Mickaila J. VERIFIED CUSTOMER
very well done and professional
4/26/2020
Michael C. VERIFIED CUSTOMER
As far the situation going on now they were fast and deLivered my vehicle on time. thanks
4/25/2020
David A. VERIFIED CUSTOMER
See email
4/25/2020
Stephanie T. VERIFIED CUSTOMER
Jennifer is awesome!! She has a GREAT sense of humor!! ???? She kept me updated on the status of repairs, did all the paperwork and kept the car rental people advised of what's going on. I love taking my vehicle here because I know I can trust them to do the best job possible. Keep up the great work and Thank You for all you do!!
4/25/2020
David O. VERIFIED CUSTOMER
Communication from the service department to the customer is horrible. Haselwood had my car for two days and I had to continually call to get updates. Never an update call from the service department