Both advisors I have recently worked with were great. I would recommend your dealership.
4/9/2020
Stephen C. VERIFIED CUSTOMER
The service was fine. However, the general attitude to social distancing was below average. I saw a tech or writer talking to a customer in the service drive. Neither wore a mask and I doubt whether I could have got a one foot ruler between their mouths. My service writer (Michael) was a little more aware and kept a better distance. There is a mixed message about whether you can come in to the service reception without an employee inviting you in. The decal on the door said to wait in the car on arrival. Customers who were picking up just walked in unannounced. Grocery workers are wearing masks or have spit guards present. Neither was done at the Service Center. Room for improvement on this. As I say quality of customer care was it's normal high standard. It's important to customers in the older age groups that younger employees understand why we are so wary.
4/8/2020
Corey N. VERIFIED CUSTOMER
Melissa was very professional and polite. We live in Port Orchard and choose to drive the distance to Haselwood because of your outstanding customer service. Thank you for your focus on taking care of your customers.
4/8/2020
Corey N. VERIFIED CUSTOMER
Melissa was very professional and polite. We live in Port Orchard and choose to drive the distance to Haselwood because of your outstanding customer service. Thank you for your focus on taking care of your customers.
4/8/2020
James B. VERIFIED CUSTOMER
The technician came out and spoke to me about the issue and his recommendation to resolve. Very happy with the service.
4/8/2020
Richard S. VERIFIED CUSTOMER
Everything seemed to be professional job thank you
4/8/2020
Shelby D. VERIFIED CUSTOMER
Excellent customer service. Thanks for the help.
4/7/2020
Kathleen C. VERIFIED CUSTOMER
Mr. Graziano was friendly and helpful!
4/4/2020
David P. VERIFIED CUSTOMER
No comment. Things went well
4/4/2020
Kjiersten M. VERIFIED CUSTOMER
Staff was friendly and informative while following "social distancing" requirements. The service was much quicker than anticipated - with no surprise costs/fees.
4/4/2020
Larry J. VERIFIED CUSTOMER
With what is happening in the world you are standing by your promise to maintain my C-Max.
4/4/2020
Melanie R. VERIFIED CUSTOMER
Please contact my husband Ben ****-****-xxxx
4/4/2020
Eric E. VERIFIED CUSTOMER
Everyone was very professional.
4/4/2020
Amanda Z. VERIFIED CUSTOMER
We showed up to pick up our vehicle after we were told the day before to pick it up at a certain time and when we showed up it took another hour for the paperwork to be “drawn up and ready”. The previous day we were told that the service advisor “ran out of discounts for the day” and then if we came tomorrow third be “more discounts available”. I’m in the car business. I know that’s a bunch of crap and to be bold face lied to like that was very offensive. I told the advisor that I was in the car business so he knew better. In the future just be honest.
4/3/2020
Bob G. VERIFIED CUSTOMER
One hour longer than I was told. Been in twice for sensor trouble. $700000 truck best in USA need to bo better I’ve lost 10 hours going back and forth. Not happy with gmc. There your feedback. Pass this along to the people who keep the books on repeat costumes. Why did your rep need my mailing address. II hope I don’t receive adds from your outfit.
4/3/2020
Justin L. VERIFIED CUSTOMER
Fast And Quality Service Even When Other Places Are Shut Down.
They Had Issues With Me Using My Rewards Points But That Was
Fixed Fast! Thanks Service Department!
4/2/2020
Christopher G. VERIFIED CUSTOMER
Went above & beyond to make sure my needs were met
4/2/2020
David O. VERIFIED CUSTOMER
Everything went as expected- 6 month maintenance- in & out in an hour
4/2/2020
Steven P. VERIFIED CUSTOMER
Michael was prompt, friendly and professional
4/1/2020
Chris G. VERIFIED CUSTOMER
Chris was very attentive to the reasons for service. He insured everything was executed flawlessly and in a timely manner. Fantastic customer service. Very pleased.