Awesome job as usual. That's why I continue to come back here for all my maintenance needs.
3/14/2020
Jon T. VERIFIED CUSTOMER
It doesn’t seem like my truck was serviced the clunk sound it makes is still there the oil life wasn’t reset. it said on my receipt that it was done I don’t have a sticker telling me my next service . It just doesn’t run the same
3/14/2020
Ramon B. VERIFIED CUSTOMER
Great Staff and a good place to do business .
3/14/2020
Richard C. VERIFIED CUSTOMER
Jennie was very helpful. See called and explained they needed to keep my truck overnight to properly fix fish the job..
3/13/2020
John S. VERIFIED CUSTOMER
It was extremely pleasant and they really helped me get it sit.
3/13/2020
Leslie D. VERIFIED CUSTOMER
Brian has consistently offered excellent customer service both today and previously
3/13/2020
Rondella B. VERIFIED CUSTOMER
As always perfect service and kindness
3/13/2020
Frederick D. VERIFIED CUSTOMER
Randy is consistently TOP notch and cares about the customer and consistently delivers superior service to his customers to be sure all concerns are addressed to full satisfaction
He was busy with another customer as I arrived so I presented to a different service rep who obviously doesn’t like his job, grunted and made it clear he didn’t want to be bothered by me
Luckily I waited for Randy to save the day!
3/13/2020
Ronald B. VERIFIED CUSTOMER
Great job.
3/13/2020
Bret C. VERIFIED CUSTOMER
Well done!
3/13/2020
Tarrence S. VERIFIED CUSTOMER
Jon was fantastic! He was very timely about getting the updates to me about the car. He also went the extra mile to ensure any questions I had were answered! Great customer service representative!
3/12/2020
Carolyne D. VERIFIED CUSTOMER
Upon arriving for my oil change appointment I was left standing in the entryway while 5 persons busied themselves with whatever they were doing. It was at least 5-7 min before anyone acknowledged me and assured me they would be "right with" me. It was another 5 min before one of the agents assisted me. It felt very rude to simply ignore a customer. Otherwise Brian was courteous and accomplished the service within a timely manner.
3/12/2020
Derrick G. VERIFIED CUSTOMER
Randy did a great job keeping me informed on the work being performed.
3/12/2020
Matthew G. VERIFIED CUSTOMER
The check in system for scheduled maintenance is terrible. Even with express check in you wait on a first come basis. Why schedule?
3/12/2020
Kenneth . VERIFIED CUSTOMER
Brett is a pro and a credit to your dealership!
3/12/2020
Patricia H. VERIFIED CUSTOMER
There were 5 service reps in the room busy with their computers and paperwork and it was a while before anyone acknowledged I entered the room (no other customers were in there). Eventually one checked records and said I must be the 1:00 client and said someone would help me soon. Another amount of time went by and another servive person came in, busy with his paperwork and after a while said someone would help me. I waited about 10 minutes, which doesn't seem that long, but I got the impression this "service department" isn't busy serving customers.
3/12/2020
Jim W. VERIFIED CUSTOMER
Always excellent service. Was done before the estimated time, which is always a bonus.
3/11/2020
Dave S. VERIFIED CUSTOMER
The service was great Brett was awesome. I had to bring the car back because the check engine light came one. Turns out the gap on the spark plugs was wrong. Again, not Brett's problem.