Brett provides great customer service, and explained everything thoroughly!
1/19/2020
Kelli D. VERIFIED CUSTOMER
Bret was great
1/19/2020
Deserie M. VERIFIED CUSTOMER
Melissa quoted me the wrong price for oil change and I signed to the quoted price. Then , when it came to pay she said "oh, I gave you the wrong price" and proceeded to charge me $20 more for my oil change. I asked for her to honor the price quoted and rudely denied as if it was my fault. Inaccuracy and Poor customer service skills. In addition, she told me I was provided a synthetic oil change and it does not indicate that on my customer copy. I am also questioning whether or not I received a synthetic oil change.
1/19/2020
James T. VERIFIED CUSTOMER
Melissa did a great job of communicating clearly and working to resolve my recall issues.
1/19/2020
Jennifer B. VERIFIED CUSTOMER
Mike is an amazing service advisor! He is knowledgeable about his craft along with being friendly and willing to help.
1/19/2020
Christopher M. VERIFIED CUSTOMER
Thanks Bret
1/18/2020
Jeannie W. VERIFIED CUSTOMER
Great disposition let me know what my vehicle needed with a smile
1/18/2020
Jeff B. VERIFIED CUSTOMER
And he is on his game all the time happy guy to deal with thanks
1/18/2020
Marilyn W. VERIFIED CUSTOMER
Brett was great to work with and texted us midway through and updated us. Great customer service!
1/18/2020
Roy N. VERIFIED CUSTOMER
Jon was friendly and competent. All issues were addressed and resolved.
1/17/2020
Joel H. VERIFIED CUSTOMER
The email communication and option to pay before I picked up my vehicle was excellent. As always Randy provided great service and took care of everything needed.
1/17/2020
Jack V. VERIFIED CUSTOMER
Great job everything went as scheduled
1/16/2020
Troy L. VERIFIED CUSTOMER
I was referred by another customer, glad i did
1/16/2020
Cynthia S. VERIFIED CUSTOMER
Randy was wonderful and tried to rectify a not so good situation on a very bad day to be out driving as the service I needed was NOT properly scheduled so now I have to waste to of my precious days off
Your service schedulers do NOT have a clue
I needed 15K service, Oil change, a recheck on my electronics, transmission.
So the scheduled me at 1:45
Randy was quite surprised when he read what I requested done and the inability to get the work done based on the time your inept schedulers gave me.
So no I did not get the service I requested and now have to come back and waste my day off
Randy though is a gem your schedulers not at all
Maybe they need more education on the time needed when people call
1/16/2020
James M. VERIFIED CUSTOMER
Outstanding as always!
1/15/2020
Vincent V. VERIFIED CUSTOMER
Overall great service. Kept in touch with anything that came up and performed all work in a timely manner
1/15/2020
James H. VERIFIED CUSTOMER
Brian Bonsell was Great!!! I will ask for him next time around. Thank you, James H
1/15/2020
Joseph G. VERIFIED CUSTOMER
Brett was so kind and explained everything
1/15/2020
Sandy T. VERIFIED CUSTOMER
Randy is very kind and pleasant and explained all that was done!