When you purchase a vehicle, it’s important to have confidence in their ability to deliver excellent follow up service.
I want to personally thank the Haselwood team for their “above and beyond” efforts in the outstanding customer service we received. Every effort was made to ensure we were fully satisfied with a very difficult service issue. The whole team, (including upper management) bent over backwards to solve the issues we were dealing with. This was by far the best customer service we have experienced we have received at any auto service center.
A special call out to Melissa who was unrelenting in her determination to make sure our experience was seamless and worry free.
We highly recommend the Haselwood Auto Group
12/31/2019
Michael W. VERIFIED CUSTOMER
The service rep was fine. However, the technician was unable to solve the problem. We came up with a plan to try to resolve the issue of my key intermittently getting stuck in the ignition.
12/29/2019
Broadus B. VERIFIED CUSTOMER
Outstanding customer service
12/29/2019
Lawrence C. VERIFIED CUSTOMER
Brett did a good job.
12/28/2019
Roy S. VERIFIED CUSTOMER
Jon took care of my vehicle service requirement PROFESSIONALLY !!NO COMPLAINTS !!
12/27/2019
Michael M. VERIFIED CUSTOMER
Quick job yesterday
12/27/2019
Duane S. VERIFIED CUSTOMER
My first service after buying my Silverado, I mentioned to Brett the windows in the can were fogging up quite a bit. The maintenance people found a leak in my back window that completely soaked the rear passenger floorboard, which we assumed caused the fogging. Kept my car for an extra 2 days (over the holiday) and completely fixed the issue.
12/27/2019
Roy S. VERIFIED CUSTOMER
The service advisor was Jon and he was VERY Professional !!
12/26/2019
Tomas L. VERIFIED CUSTOMER
It was a good experience with Miss kinzer, she did a good job on checking in our truck. I would also like to thank and recognize the mechanic who came out to talk to me about my concerns with our truck. He listened and took my concerns seriously. He not only looked into my concerns but gave me advice on my concerns. He also went beyond his advice to me by giving me information packed to read more about taking care of my truck. Great job on this, my personal thanks to him.
Tomas L
12/24/2019
Santiago P. VERIFIED CUSTOMER
Merry Christmas to you all , thanks for everythings for your services to your customers, including me I’m very 100% had satisfied with your services to us.. thanks to you all..
12/24/2019
Jonathan O. VERIFIED CUSTOMER
He's very handsome
12/24/2019
Cassandra S. VERIFIED CUSTOMER
We have been to a lot of gmc dealerships but this by far was the best one. Professional on the phone and in person. Completely blown away. Thanks so much!!
12/24/2019
Stephen V. VERIFIED CUSTOMER
Thank you
12/24/2019
Ryck T. VERIFIED CUSTOMER
Great job getting me in right away. I really appreciated it.
12/24/2019
Eric R. VERIFIED CUSTOMER
Mr. Jon Kork was a pleasure to deal with, and get me in early for my appointment. He not only promised to have the vehicle ready on time or earlier but followed up with a phone call hours before I thought it would be done, with no pressure. This is perfect customer service, I felt like I was coming back to an old friend to take care of my vehicle I treasure so much!
12/23/2019
Elanor K. VERIFIED CUSTOMER
Randy was very attentive. Good service!
12/22/2019
Virginia J. VERIFIED CUSTOMER
Thank you for taking care of me
12/22/2019
Jennifer G. VERIFIED CUSTOMER
Communication was excellent and he made sure the service was performed to my standards....even went over it with me before I signed it out. You need more employees like him!!!
12/22/2019
Alan H. VERIFIED CUSTOMER
I loved the great service I receive I give it a A+++++×+ keep up the good work!
12/21/2019
Laura W. VERIFIED CUSTOMER
Randy is a great guy! Walked through everything needed on my "old" green carriage (1997 Blazer), answered all questions, was flexible re: dropoff/pickup, and just generally very helpful, so it was a great start to what I knew would be a more expensive service trip this time. I LOVE Haselwood for its friendly, informed, helpful service personnel and the professional, reliable service. It's what has kept my Blazer on the road and in top-notch condition. Still lots more miles to go on THIS car!