I waited in the service office for about 10 minutes or more before somebody finally helped me with nobody else there. Melissa finally helped me when she came back into the office, with other people there the whole time. After that, things were good
12/14/2019
Amy W. VERIFIED CUSTOMER
As always, excellent service!
12/14/2019
Linda R. VERIFIED CUSTOMER
Randy was very helpful and explained what was to be done to repair our truck. He called to let us know that our repair was completed and we could come get our vehicle at any time. We were very happy with our experience with Randy.
12/14/2019
Richard Z. VERIFIED CUSTOMER
Randy was very helpful. He understood what I wanted because I was on a time limit, and respected that. I have some more work that needs to be done and I know my Spark will be in good hands. Randy has been with Haselwood a long time and he is an asset to the company.
12/13/2019
Will S. VERIFIED CUSTOMER
Very friendly and professional!
12/13/2019
Michael W. VERIFIED CUSTOMER
Appreciated the shuttle to the Mall and back.
12/13/2019
Linda C. VERIFIED CUSTOMER
Michael handledy business well and I am satisfied with his help and knowledge in all of my inquiries. He is one of the reasons that we stayed and keep our business with Chevy/Buick. Great customer service and keep it up!
12/12/2019
Sarah M. VERIFIED CUSTOMER
Mike always make sure I'm taking care of! 10/10!!!!
12/12/2019
Wayne W. VERIFIED CUSTOMER
It was a little long for an oilchznge but Micheal was great answering my questions
12/12/2019
Mark M. VERIFIED CUSTOMER
Picked up my car paid a $7800 bill halfway home car overheated barely made it home sputtering engine failed I can't believe this
12/12/2019
James B. VERIFIED CUSTOMER
Great service
12/12/2019
Rafael L. VERIFIED CUSTOMER
After leaving vehicle for majority of the day. When I got the vehicle back was told parts on order and everything was ok. I proceeded to my vehicle read and check one of my concerns to find out not fixed. I walked back spoke with help at the service counter, he then reached out to repair tech who followed me out to vehicle. We then proceeded to trouble shoot and tech saw, verified my issue. proceeded back inside since I requested this be noted. I was told RO was closed and best to return tomorrow. Next day vehicle dropped off first thing in the morning, I return to picked vehicle and tech goes out with me and says all is fine. Upon showing me it was ok, he was able to duplicate my concern, this is now the second tech that has verified the issue. We followed up with service desk, I am told to wait in lobby. After a short while Im told they would like to keep vehicle over night and provide loaner. I fully understand service department has no control of what can go wrong with newly sold vehicles, my issue is having to fo over the problem with multiple techs, this is why I wanted the original work request to be edited with One of my original concerns.
12/12/2019
Lorene K. VERIFIED CUSTOMER
Randy was great to work with.
12/12/2019
Judy L. VERIFIED CUSTOMER
Today was the very best experience I’ve had Got us in and out in a timely manner. Our person at the counter was friendly, nice and professional. Thank you for a job well done
12/12/2019
Chuck S. VERIFIED CUSTOMER
All was good
12/11/2019
Vickie R. VERIFIED CUSTOMER
The service team were fine. The noise level inside the waiting area and showroom were at a headache level.
12/11/2019
Nancy J. VERIFIED CUSTOMER
You did a good job as always
12/11/2019
Maricela T. VERIFIED CUSTOMER
He did an awesome job! Had a great experience. Will always do business there
12/11/2019
Jerry L. VERIFIED CUSTOMER
On time, thanks
12/11/2019
William J. VERIFIED CUSTOMER
He did an excellent job in taking care of what i needed and staying in touch with me and letting me know what was going on.