Very quick oil change and even got my recall taken care of in less than an hour and a half.
11/17/2019
Al L. VERIFIED CUSTOMER
Friendly service, nice waiting area and job well done with the car mechanically.
11/17/2019
Tanya B. VERIFIED CUSTOMER
Bob was great! He was professional and knowledgeable about my Tahoe and even was familiar about the aftermarket emissions system and offered a variety of suggestions on what my options were for dealing with it.I was also running behind in my arrival time yet he was still able to work me in and get me out in the time promised.The entire service team was great,yet Bill helped me out on what was turning out to be a bad day and made it a great one. Thank you so much.I will be back to the service department for additional work to be done and will refer your dealership to anyone who is considering a new car or service for their existing ones.Thank You, sincerely Tanya.
11/16/2019
Gary G. VERIFIED CUSTOMER
The price is too high for this service.
11/16/2019
James E. VERIFIED CUSTOMER
It was a pleasant and smooth experience.
11/16/2019
Titus A. VERIFIED CUSTOMER
Friendly and fast service!
11/16/2019
Methia G. VERIFIED CUSTOMER
I waited for 2 hours without an update about my car. I found out that another part was needing to be replaced which was related to the same problem with passenger door as why I had it serviced last time with replacement of a different part.
11/15/2019
Mike K. VERIFIED CUSTOMER
Cost doubled in price then was a hundred dollars over eistamate.
11/15/2019
Angela H. VERIFIED CUSTOMER
Very organized and multi tasks well , nice demeanor and professionalism and great attitude.
11/15/2019
Danny W. VERIFIED CUSTOMER
Found the problem and fixed it thank you very much very professional
11/15/2019
Delaine R. VERIFIED CUSTOMER
Always perfect thank you
11/15/2019
Emily B. VERIFIED CUSTOMER
I was waiting for my car, and was given updates on a regular basis. I was treated with respect and everyone was very courteous. Nice perks in the waiting room.
11/15/2019
Gary B. VERIFIED CUSTOMER
Gary and I have moved 4 1/2 hours plus away. The reason we come back to Haselwood is because of Randy and the great service we have always received
Randy is always knowledgeable, professional and helpful. Thanks to Randy and the team at Haselwood we had another great service experience
Gloria Blankenbaker
11/14/2019
Robert P. VERIFIED CUSTOMER
Michael was great!
11/14/2019
Jan K. VERIFIED CUSTOMER
You failed me in multiple ways: by not finishing the job the first time and then attempting to portray the repeat failure as a separate issue, contrary to GM's repair protocol.Your service manager refused to respond to my 3 phone messages, having his staff claim he was offsite. Your service writer did not call me back when I requested proof that the testing procedure that was part of the first repair job was in fact carried out and I asked for metrics that I had in hand from GM service bulletins. I lost 3 hours driving to and from your location, and another 3 trying to understand and resolve this mechanical issue, which set me back on my client work. To top all of this off, your original bill omitted the hours of labor, which I believe is illegal. Is that enough?
11/14/2019
Tedd C. VERIFIED CUSTOMER
The team at Hazelwood is great. Everyone is always working together and as a unit make it well worth the drive.