I was very satisfied with my service experience. My vehicle issues were resolved quickly, I was kept informed along the way. Brian also found solutions to handle additional service request that fit our needs since we don’t live in Bremerton, appreciated that very much.
Feels good to have a work with team on your side.
10/16/2019
David W. VERIFIED CUSTOMER
Great public relations presence. Action to details is excellent. Top notch Service manager.
10/16/2019
Patrick B. VERIFIED CUSTOMER
Melissa was very courteous and fun to deal with. Explained to her what issues I was having, and she wrote everything down so the mechanic was able to troubleshoot and diagnose what the problem was. She was very thorough with asking questions and always had a smile on her face .
10/15/2019
Mike B. VERIFIED CUSTOMER
Bill was great to work with today
10/15/2019
Jason S. VERIFIED CUSTOMER
There was some misunderstanding as to the nature of the problem. I looked at the notes after leaving and saw some problems...the explanation of the nature of the incident was misinterpreted (backward), and the vehicle was returned to me with paperwork indicating no problem with alleged emergency brake problems, but among other things already wrong, I noticed that the emergency brake indicator had ceased function as well (that was a new observation)
10/13/2019
Francis B. VERIFIED CUSTOMER
You guys are second to none great service and very friendly you all treat customers like family thank you all very much
10/13/2019
Lori V. VERIFIED CUSTOMER
Randy took really good care of me!
Thanks a bunch!!
10/13/2019
Brian H. VERIFIED CUSTOMER
Very pleasant gentleman who checked my car in, thanks so much.
10/13/2019
Kellan W. VERIFIED CUSTOMER
Did a great job keeping me up to date on status of my pickup.
10/13/2019
James M. VERIFIED CUSTOMER
No comment
10/13/2019
Kent H. VERIFIED CUSTOMER
Great service, as always!
10/13/2019
Richard S. VERIFIED CUSTOMER
Other than the one time you left the oil drain plug loose, I have had very good service at Hazelwood.
10/12/2019
Annette R. VERIFIED CUSTOMER
Everyone is so nice and makes you feel very confident that you’re going to get the service done right.
10/12/2019
David H. VERIFIED CUSTOMER
Very slow check in process.
10/12/2019
Robert F. VERIFIED CUSTOMER
Great service
10/12/2019
Barbara L. VERIFIED CUSTOMER
Yes. Happy with the oil change
10/12/2019
Randi G. VERIFIED CUSTOMER
Bill was the only service tech out of 5 techs to acknowledge me when I walked in the door. Bill was very friendly and always had a smile on his face, as well as informing me about my vehicle about 3 times. I was very pleased with Bill and when I come in next time, I hope Bill is the tech i work with.
10/12/2019
Larry K. VERIFIED CUSTOMER
Randy was great
10/12/2019
Geoff D. VERIFIED CUSTOMER
Excellent service always!
10/12/2019
Corey V. VERIFIED CUSTOMER
Very polite and courteous, a great guy to interact with!