I asked about my navigation not starting working correctly and it was also something I put in my comments when I did the online scheduling. Also, I was told my warranty wasn't valid but I'm sure i have the 10year/100,000 miles. I could be reading my warrant information wrong though, but I did check after I left and I found a form that states 120 months or 100,000 miles whichever comes first. I was given the wrong car so maybe ther was a mix up.
3/23/2019
Shannon L. VERIFIED CUSTOMER
Always a pleasure to come in for service. Very helpful and polite. Thank you.
There is a reason our driveway is a small Kia parking lot!!
3/23/2019
Amber C. VERIFIED CUSTOMER
My service Appt was at 930am, I arrived a little early. But, I appreciated how promptly Cameron greeted me and took care of us so quickly. The wait time was not long at all. And I enjoyed the complimentary coupons for the coffee bar. Cameron was very organized, answered my questions and provide more information about the maintenance package Kia offers. Overall, fantastic customer service and we will be back again.
3/23/2019
Edward L. VERIFIED CUSTOMER
Chris is great. He didn’t try to pressure me and helped me. Even walked me over to the car to start it when it was done.
3/23/2019
Lynn W. VERIFIED CUSTOMER
Richard Palmer is always a pleasure to do business with. Thank you Lynn
3/23/2019
Silvia R. VERIFIED CUSTOMER
Richard stepped up to the plate made my experience better
3/23/2019
Janet B. VERIFIED CUSTOMER
Cameron was great. Took advantage of your free lattes. Watched March Madness game on TV while waiting, and way earlier than scheduled, the service was finished! You guys ROCK. THE most pleasant car servicing EVER!
3/23/2019
Joanna H. VERIFIED CUSTOMER
Matthew Coulson is awesome he has taken care of me since I bought the car even though he is not in the service area he always takes care of my car. Because of mat I will buy from you again when I get ready to buy a new car. If he wasn't allowed to work with me im not sure I would buy there. or come there for service, He is outstanding. I trust him completely and that makes it all worth while for me Your kia dealership is a real nice place you have very nice people the place is very comfortable to be there and your people make you feel comfortable unlike The chevy dealership. It is a very uncomfortable dealership to be at. Keep Kia the way it is. I love that place
3/23/2019
Alan B. VERIFIED CUSTOMER
Had new tires purchased and rim's are crummy and my tps light is on my dash. I checked the air pressure and it was within spec.
3/22/2019
Gail L. VERIFIED CUSTOMER
Richard does a great job for you and me too!
3/22/2019
William M. VERIFIED CUSTOMER
Extremely pleased. Solved my problem and finished job sooner than expected.
3/22/2019
Claud C. VERIFIED CUSTOMER
He was quick, kind, and courteous. Thank you very much!
3/22/2019
Adam C. VERIFIED CUSTOMER
Cameron and the team were excellent every step of the way!
3/21/2019
Karen E. VERIFIED CUSTOMER
Very happy with service
3/21/2019
Chris P. VERIFIED CUSTOMER
I recently had my alternator replaced by Kia there in Bremerton. After about five after about five weeks the car would not restart again we took it to the Kia dealer. Indeed the alternator that Kiel installed was no good. However now my battery was no good either. I realize the battery was a little old but it was working just fine holding the charge working in the cold . I feel that Kia should’ve shared the cost of the new battery, without a doubt the new alternator damaged it since it was old I would not expect here to absorb the whole cost but I do think they should’ve shared it. I was not offered any kind of discount and paid full price for the battery and labor. I don’t think that that was good customer service and it does make me think harder about my next car.
3/21/2019
Michael S. VERIFIED CUSTOMER
Really helpful & nice.
3/21/2019
Mina T. VERIFIED CUSTOMER
Great fast service
3/21/2019
Jason H. VERIFIED CUSTOMER
Always professional and prompt. Always a pleasant experience
3/21/2019
Celeste M. VERIFIED CUSTOMER
Great service
3/21/2019
Jose G. VERIFIED CUSTOMER
We always get the best service with Kia we were really happy