I very much appreciated that I was told how long the service would take and that it was just a little shorter time than I expected when it was completed.
12/15/2018
Patricia F. VERIFIED CUSTOMER
Richard was wonderful. He and the entire team went out of their way to get us back on the road before your holiday party. Thanks.
And we met a delightful sales rep: Veronyka. Promote her!!!
12/15/2018
Sue M. VERIFIED CUSTOMER
Always friendly and courteous
12/15/2018
Lynne F. VERIFIED CUSTOMER
I feel pampered when I go there. I like your special on oil changes. 3 for $75. Nice!
12/14/2018
Timothy M. VERIFIED CUSTOMER
Anthony was Great and will be happy to work with him again in the future!
12/14/2018
Barbara E. VERIFIED CUSTOMER
My Guy Chrs was friendly and thorough - the car was done a little earlier than promised. The hot chocolate was good.
12/14/2018
Joel M. VERIFIED CUSTOMER
Like always my car and my self were well taking cared of..
Everything was done right on time, coffee was great and Cameron always kind and helpful. Very happy with everything.
12/14/2018
Aly B. VERIFIED CUSTOMER
You got it down really fast. Love the welcoming feeling the staff gi es us. The free drink was a very nice touch.
We are faithful customers of West Hills Autoplex. Although, this is our first Kia, and new at that, we have bought four vehicles and referred NY brother, who purchased two.
Your customer service is excellent across the board
That is what makes the difference. Your folks in sales do a superb job and giving a good deal that we always feel we could not do better elsewhere.
12/13/2018
April C. VERIFIED CUSTOMER
Great customer service as always.
12/13/2018
Nancy G. VERIFIED CUSTOMER
Lovely people, good service
12/13/2018
Frank M. VERIFIED CUSTOMER
He was excellent in all ways.
12/13/2018
Malinda D. VERIFIED CUSTOMER
Perfect. Couldn't have asked for better service. Thanks
12/13/2018
Robert P. VERIFIED CUSTOMER
Chris is awesome. Good man.
12/13/2018
Lynden L. VERIFIED CUSTOMER
Super friendly, well-spoken, descriptive, and thankful.
12/13/2018
John M. VERIFIED CUSTOMER
Very professional. Outstanding service.
12/10/2018
Russ R. VERIFIED CUSTOMER
Everything was prompt and professional
12/10/2018
Leni D. VERIFIED CUSTOMER
Car was done even earlier than I was told. Great job guys
12/9/2018
Gene G. VERIFIED CUSTOMER
Christopher did an awesome job. We always have a great experience when we come in for service. Thank you!
12/9/2018
Lisa C. VERIFIED CUSTOMER
Very polite. Professional. Told me everything I needed to know. We are very pleased with the service and so glad we went with Kia.
12/9/2018
Susan B. VERIFIED CUSTOMER
I was happy to go back to West Hills Kia, because my previous service there was very good. This service episode exceeded my expectations and was above and beyond even my prior visit. Chris was on it and got me in and out with good service in under half the expected time. Theresa, the QA manager was also very personable and helpful.