Always great service and friendly folks at the counters.
7/31/2018
Jerry H. VERIFIED CUSTOMER
I bought a 2012 Kia Sorento on 7-28-18, drove it home and it ran fine. When I started it on 7-19-18, the check engine light came on. I drove it straight back to Kia and ask them to check it out. Since it was Sunday their service department was closed. They told me to leave it overnight and they would get to it the next morning. They gave my wife and Me a ride back home. They called me Monday afternoon and told me they had fixed the problem, it was a bad gas cap. They said I could come pick it up anytime before 8 pm. So after I got home at 5 pm I had to drive all the way back to Bremerton to get my car. So although I was not very happy about having to go all the way back to Bremerton for the third time in three days, to get a car I had just bought, I was happy they were able to fix the problem so quickly. If they had delivered the car to my house in Port Orchard I would have been a lot happier.
7/31/2018
Mardell R. VERIFIED CUSTOMER
Mathew did a good job keeping me informed by phone and texting. Thank you
7/30/2018
John H. VERIFIED CUSTOMER
Great service we arrived early and Richard got us in. Thank you
7/29/2018
Patricia H. VERIFIED CUSTOMER
Friendly, informative. Answered all of my questions.
7/29/2018
Thomas W. VERIFIED CUSTOMER
Service is always excellent.
7/29/2018
Bridget D. VERIFIED CUSTOMER
Cameron was great. He explained everything I needed done and the cost.
7/28/2018
Barbara F. VERIFIED CUSTOMER
Richard was so available for my questions & letting me know the status of my car. I have confidence in the KIA team that helps me & servic s my car. Thank you , Lynn Fuller
7/28/2018
Scott W. VERIFIED CUSTOMER
Chris is very nice. Thanks
7/28/2018
Terri H. VERIFIED CUSTOMER
The service department staff is always courteous and helpful!
7/28/2018
Larry C. VERIFIED CUSTOMER
Richard was professional and polite. He was well versed on the maintenance required for my car. Based upon his help, I will return for future car maintenance.
Kind Regards,
Larry C
7/28/2018
Jami L. VERIFIED CUSTOMER
Matt is such a phenomenal customer service representative he did such a good job with my car and keeping you informed to keeping me updated and I just can't tell you how grateful I am to you Matt and very hot very happy with the service I got thank you to the mechanics who took so much time to fix my car and thank God it was under warranty yay
7/27/2018
Harvey R. VERIFIED CUSTOMER
good experience
7/27/2018
Rose C. VERIFIED CUSTOMER
Job well done in a timely manner for a great price!
Only one place to take my Kia and that is West Hills Kia
7/27/2018
Janet B. VERIFIED CUSTOMER
Work was completed sooner than expected.
7/27/2018
Shannon H. VERIFIED CUSTOMER
Always treated with respect.
7/27/2018
Mary H. VERIFIED CUSTOMER
have never been dissatisfied with any services or person I'v worked with. enjoy each experience.
7/26/2018
Robert O. VERIFIED CUSTOMER
Richard is a pleasure to work with. He is customer oriented and knowledgeable. My wife and I have had 4 years of excellent service from the staff at West Hills Kia.
7/26/2018
Dianna E. VERIFIED CUSTOMER
Thank you!!
7/26/2018
Dale L. VERIFIED CUSTOMER
Professional, knowledgable, and an all around nice guy. Makes going to the car doctor a pleasant experience.