Richard was really nice and helpful. Would love to work with him again in the future.
1/26/2021
Stephanie A. VERIFIED CUSTOMER
Richard always makes me feel comfortable about what’s going on with my car and I don’t feel taken advantage of, especially being a female. Additionally, he remembers me and the same conversations we have had in the past and will ask how something is doing now, which really means a lot to me.
1/26/2021
Emmitt B. VERIFIED CUSTOMER
Job well done and fast.
1/24/2021
Kevin M. VERIFIED CUSTOMER
The service advisor was kind of abrupt with me and didn’t take time to answer my questions concerning the care of my vehicle, she basically shoved a pamphlet about needing service wrote $345.00 on it and said I needed it done. She couldn’t tell me how many oil changes I have left on my service contact and dismissed me quickly when I picked up my car. I miss the service advisor I had previously, he was always friendly and professional.
1/24/2021
Frankie C. VERIFIED CUSTOMER
Awesome guy! Very professional. Went out of his way to make my visit remarkable.
1/24/2021
Erica D. VERIFIED CUSTOMER
Rich is fabulous! I trust him completely! I will always recommend people buy at the dealership and have their cars serviced there. I am always happy!!!
1/23/2021
Katrina D. VERIFIED CUSTOMER
He was knowledgeable, kind and the service was faster than quoted.
1/23/2021
Beverly B. VERIFIED CUSTOMER
Always fast, professional service. Very friendly too. Always delivers what is promised.
1/22/2021
Kristi J. VERIFIED CUSTOMER
Well done and thank you Richard Palmer for very making it very pleasant!
1/22/2021
Paul P. VERIFIED CUSTOMER
They followed up an a failed oil filter from an oil change the week before. They solved it quickly.
1/22/2021
Jeremy R. VERIFIED CUSTOMER
Richard was prompt, professional, and personable. This was my second time dealing with him at the service center and I hope there will be many more interactions I get to have with him.
1/22/2021
Carrie P. VERIFIED CUSTOMER
Friendly service. Helped me a lot!
1/22/2021
Shawn K. VERIFIED CUSTOMER
Richard always takes excellent care of me. Everyone at West Hills Kia is friendly and helpful.
1/21/2021
Bayli M. VERIFIED CUSTOMER
Truc was absolutely splendid to work with and made the process easy.
1/21/2021
Jolene C. VERIFIED CUSTOMER
Brian is always a pleasure to do business with. I really appreciate him taking the time to make sure I completely understand what is going on with my vehicle. Thank you Brian!!
1/21/2021
Taylor B. VERIFIED CUSTOMER
It was a quick appointment, customer service was excellent. 12/10 rating
1/21/2021
Dawne K. VERIFIED CUSTOMER
The problem I mentioned was not addressed.
1/21/2021
Eileen L. VERIFIED CUSTOMER
Brian was very helpful
1/21/2021
Layne G. VERIFIED CUSTOMER
Brian was excellent and kept me informed as to what was being done to my car. He had a great sense of humor, also. I really liked your service department and everyone was really nice.