Excellent customer service from checking in w Matt and checking out w Cameron! Both gentlemen went above and beyond to answer questions I had. Matt also helped me find previous charges/payment from a repair that is now a "recall" He checked w the Warrenty Dept and called w the info within 5 min of me leaving the service dept! Cameron gave me the exact phone number I needed. Excellence all around!
6/28/2018
Jerry E. VERIFIED CUSTOMER
Richard is very helpful. He understands and is very gracious with answering my questions. He always seems to want to go over and above with help.
6/28/2018
Louis F. VERIFIED CUSTOMER
Excellent service
6/27/2018
Jeffrey S. VERIFIED CUSTOMER
Richard is a stud! Great job little buddy! Give this guy a raise already!
6/27/2018
Robert F. VERIFIED CUSTOMER
If Richard Palmer is the service writer; I have nothing but praise for him. He is always friendly, helpful, informative, and just plain nice. West Hill Kia is lucky to have him as an employee.
6/27/2018
Tim O. VERIFIED CUSTOMER
I very rarely visit car dealers due to negative experiences in the past. I have to say, my experience today changed all that. Everyone was friendly and welcoming. Thanks for changing my outlook on your dealership. I will be back!
6/27/2018
Holly C. VERIFIED CUSTOMER
Always great service at Kia. Bringing both cars into this shop rather than taking to brand specific.
6/27/2018
Doyle M. VERIFIED CUSTOMER
I come back to this dealership because of some of your service agents Richard and Christopher are very service oriented and are pleasant to talk too and know their position and give great customer service . People like this are part of Kia’s backbone . Please keep them around. They both get a 10 .
Doyle
6/27/2018
Amanda S. VERIFIED CUSTOMER
For something as mundane and ordinary as an oil change is, my experience with Christopher Mossman was anything but mundane and ordinary. He is, and always has been, a friendly face to see when I bring my Kia in for service. He took the time to explain my entire inspection, paying extra attention to the parts I will need replaced soon (filters and brake pads). He was very clear and knowledgeable and his confidence level really made me feel great about bringing my Kia to West Hills Kia for all my service needs. Thank you Chris!
6/26/2018
Jessica H. VERIFIED CUSTOMER
Christopher has always been a most wonderful person from my first interaction all the way thru to today when picking up my car after a oil change. . I recommend highly Kia as well as staff every chance I get. Thank you all so very much
6/26/2018
Crystal W. VERIFIED CUSTOMER
Matthew was wonderful!
6/24/2018
Leni D. VERIFIED CUSTOMER
Very nice and informative
6/24/2018
Kit H. VERIFIED CUSTOMER
Matt was very helpful and discussed them with me. Great job, Matt!
6/23/2018
Mary J. VERIFIED CUSTOMER
I am always happy with the service I get from Matt. He is a credit to your company and one of the main reasons I always return to West Hills KIA for all of my vechicle needs
6/23/2018
Ali D. VERIFIED CUSTOMER
Good job Matt
6/23/2018
Yasmeen S. VERIFIED CUSTOMER
Keep up the good job
6/23/2018
Tina G. VERIFIED CUSTOMER
Excellent service! Friendly and very helpful! I will definitely,as a new customer,continue to come back to your services in the future
6/23/2018
Sara S. VERIFIED CUSTOMER
He was very kind and kept me informed of all necessary information while waiting for my car. Thank you so much for a of.your help.
6/22/2018
Alison M. VERIFIED CUSTOMER
Cameron was super helpful when I dropped the car off. I really appreciated the text telling me the car was ready and when I called to let Cameron know I wouldn’t be there before service closed he made sure everything would be ready for me when I did get there to pick my car up. It was an awesome experience.