I have usually has a great experience with Kia. Today was a bit frustrating as I felt it took exceptionally long to get checked in and to sign my paperwork. I think I say waiting for about 20 minutes before I signed something. My previous experience were quick and efficient but not this time around
5/17/2018
Marvin F. VERIFIED CUSTOMER
**** Palmer was great; friendly, informative and accommodating. Customer service pick-up, not so much. Late for pick-up with no communication. Car was not vacuumed on pick-up because there was no lot attendant.
5/17/2018
Mike W. VERIFIED CUSTOMER
Excellent job
5/16/2018
Dolores S. VERIFIED CUSTOMER
NONE
5/15/2018
Ismael B. VERIFIED CUSTOMER
Another great guy to work in the car maintenance see ice dept
5/15/2018
Jen T. VERIFIED CUSTOMER
I thank Matthew for being so courteous and for getting my car serviced in half of the time I expected. He also helped me with a shuttle service so that I could spend my wait walking on a nearby wooded trail to a pretty waterfall! The shuttle dropped me off and picked me up with no worries! A perfect day, thanks Matthew!
5/15/2018
Mary M. VERIFIED CUSTOMER
Great help. Time it took, spot on.
5/13/2018
Greg K. VERIFIED CUSTOMER
Everyone I met was very nice and professional. Thank You for your excellent customer service.
5/13/2018
Robert S. VERIFIED CUSTOMER
Thank you for taking care of our problem quickly the car looks great
5/13/2018
Robert C. VERIFIED CUSTOMER
Sorry for the late response but everything was great but the inside of my car was not vacuumed .
5/11/2018
Merideth M. VERIFIED CUSTOMER
I am ALWAYS treated with courtesyn respect and professional dignity by the entire service team at WestHills KIA. The service is prompt, reliable, and reasonably priced. Richard, Matt & Gary former an All Star team this time!
5/11/2018
Carole O. VERIFIED CUSTOMER
Richard is always very helpful. He is an excellent employee
5/11/2018
Kenneth S. VERIFIED CUSTOMER
Camaron did a great job in keeping me informed about the repair needed on my 2012 Sorento. He was very organized and courtious to me.
Overall, my experience was Excellent!!
Thank you,
Ken Severud
5/11/2018
Patricia W. VERIFIED CUSTOMER
My first time for service at this dealership. Very positive experience
5/10/2018
Linda A. VERIFIED CUSTOMER
I love you guys. I love my car. I look forward to each one of my oil changes. Thank you for being so easy to work with, and for taking such good care of me and my fabulous little green hamster.
5/10/2018
Desirae I. VERIFIED CUSTOMER
Quick and easy to work with!
5/10/2018
Shawn W. VERIFIED CUSTOMER
There are greasy footprints and handprints in my car! I assumed that as a matter of policy your mechanics would put a liner down to prevent this type of incident. I was seriously more shocked than angry. See you soon.
5/10/2018
Vicenta C. VERIFIED CUSTOMER
Thank u your service is highly appreciated..
5/10/2018
Karin B. VERIFIED CUSTOMER
West Hills Kia always does a great job! I love that place and the employees!
5/10/2018
Brittany R. VERIFIED CUSTOMER
Love Matt he is always on top of it and provides the best customer service!