The only complaint I have is it took 2 and a half hours for an oil change. Though I will say the staff were more then accommodating and occasionally asking to insure I was good with the wait. Very good manners.
3/6/2018
Allen K. VERIFIED CUSTOMER
Jeff is always very Hospitable. He has great customer service and always knows how to treat us right. We come back to this place because you employ Jeff. Wherever Jeff goes we will go too!
3/5/2018
Paula T. VERIFIED CUSTOMER
Cameron was terrific! He was pleasant and professional.
3/4/2018
Kimberly B. VERIFIED CUSTOMER
Love my Kia service team! Richard is awesome! He makes everybody feel like they are top priority.
3/4/2018
Helen S. VERIFIED CUSTOMER
I give the service employees a10+. Everyone was over accommodating and pleasant.
3/4/2018
Shonna G. VERIFIED CUSTOMER
Not happy with service I received! I will be contacting the Kia company.
3/4/2018
Brian H. VERIFIED CUSTOMER
They got me in and out in 45 minutes where I was told it would be 90. Granted, I was only have a key fob coded and an elevator handle on drivers seat replaced but, it as as a great end result. Cameron was concise, to the point, and we'll informed. great experience.
3/4/2018
Kathleen P. VERIFIED CUSTOMER
Great service. Great people.
3/4/2018
Robin A. VERIFIED CUSTOMER
Excellent as always
3/4/2018
Charles K. VERIFIED CUSTOMER
Thank you
3/3/2018
Brian F. VERIFIED CUSTOMER
Car is doing exact same thing that we brought it for. I called and left a message for Shane at approx 4:45 on Fri 3/2, and have not heard back. I’m a little frustrated since I had replaced the same sensor that you replaced and having the same results. It’s difficult to bring the car in for service once, and now it appears I’ll have to do it again.
3/3/2018
Lisa F. VERIFIED CUSTOMER
West Hills Kia is a wonderful place to take my Kia for service, and it's wonderful because of the service technicians like Mr. Palmer. I always feel listened to, my questions are always answered and I always feel confident with the service received. Thank you.
3/3/2018
Farrah N. VERIFIED CUSTOMER
Great customer service skills, aims to please, handles business well and gets the job done in a timely manor
3/2/2018
Kelley A. VERIFIED CUSTOMER
Always happy with the service. There was an issue with the schedule appointment but Jeff handled it so my car was serviced immediately and I appreciate that so much. Jeff is awesome and deserves a raise!
3/2/2018
Anna B. VERIFIED CUSTOMER
I was so happy that you were able to get out vehicle I’m early!
3/2/2018
Richard P. VERIFIED CUSTOMER
Richard is the most amazing service advisor I’ve ever dealt with. He even walked me to my car!
3/1/2018
Seth K. VERIFIED CUSTOMER
Great Service
3/1/2018
Jerrica C. VERIFIED CUSTOMER
Everything went really smooth and quick. Thank you!
3/1/2018
Scott Y. VERIFIED CUSTOMER
Professional and courteous
2/28/2018
Sarah G. VERIFIED CUSTOMER
Wonderful attitude and very helpful with service quotes! Thank you!