Everyone is always so kind and professional. It's actually a pleasure to come get my car serviced!
1/24/2018
Larry W. VERIFIED CUSTOMER
Dropped off early. Done early. Got coffee and car wash. Always treated with respect!
1/24/2018
Steve A. VERIFIED CUSTOMER
Everything went great regarding my car today
1/24/2018
Janet T. VERIFIED CUSTOMER
Richard always goes above and beyond to ensure my service experience is a great one!
1/24/2018
Dawne K. VERIFIED CUSTOMER
Greeted promptly, nice appearance, seems knowledgeable of recall, walked me to my at after service, called me by name, offered coffee coupon and car wash coupon.
1/23/2018
Brian H. VERIFIED CUSTOMER
Shane is the man!
1/23/2018
Ronald L. VERIFIED CUSTOMER
Thank you
1/20/2018
Gerald G. VERIFIED CUSTOMER
Richard was very kind and helpful.
1/19/2018
Jacquelyn A. VERIFIED CUSTOMER
Quit sending me emails.
1/19/2018
Nathan T. VERIFIED CUSTOMER
My wife had a tire puncture and your service department got her in and on the road in no time and without an appointment, I am very happy with your customer service and Jeffery treated us like family thank you very much.
1/18/2018
Christine A. VERIFIED CUSTOMER
Always a pleasant experience at your dealership
1/18/2018
Janet B. VERIFIED CUSTOMER
It was great working with Shane. He kept us well informed.
1/17/2018
Julie H. VERIFIED CUSTOMER
I am always pleased to complete your surveys because they are always satisfactory.
Many thanks,
Julie
1/17/2018
Michelle H. VERIFIED CUSTOMER
Jeff is and always very helpful and straight forward in letting uggs know what is necessary to have fixed. Always smiling at customers and greeting everyone warmly. Thanks Jeff.
1/15/2018
Kelli P. VERIFIED CUSTOMER
Already have spent 4 and a half hours in your shop and another appointment to go and I have only owned the car one month. Not happy first trip was a waste of time and this time when I show up for my two hour appointment that turned into over there I was treated like an idiot because I'm a women. Loved my service over the years with west hills Honda but the only positive experience I have had with KIA is my sales person. Eveyone else has left me wishing I would have went to bay Ford in port orchard and got the same car in the color I wanted with 20,000 less miles and $2,000 cheaper. I chose west hill at a higher price and a color I don't want from past experience with Honda but like I said Kia has not even been close to the same experience.
1/15/2018
Edward B. VERIFIED CUSTOMER
Did a clean job, thank you.
1/15/2018
Jill S. VERIFIED CUSTOMER
Very pleasant with my service
1/14/2018
Raeshelle D. VERIFIED CUSTOMER
I asked my service writer twice if they had changed the reminder in the car. I left and after my first stop got back in the car and the service reminder dinged. I called back and had to leave a message for Cameron but never received a call back. I had to call the dealer in Bakersfield CA to find out how to change the reminder.
1/14/2018
David C. VERIFIED CUSTOMER
Excellent
1/13/2018
Doyle M. VERIFIED CUSTOMER
Great service by Richard . He is very professional and wants to help his customers . Thanks Richard glad you work there !