Richard was wonderful! He was training a woman ( who’s name I can’t remember but she had short, reddish hair) and they were both so upbeat and energetic! I wasn’t sure what to expect as it was my first time getting any service done to my new vehicle but they definitely make the experience positive and filled with smiles and laughter
12/10/2020
Cheryl R. VERIFIED CUSTOMER
Donny was very helpful.
My son brought the Kia in. There was another customer who, with his mask pulled down below his chin, and coughed very loudly and continually. My son moved to another area. When he was checking out the same man was behind him Because I am at high risk, this situation has left my son anxious and frustrated. Maybe management can look into this and any similar situations.
Thank you for this opportunity to speak out. Cheryl R
12/10/2020
Anne V. VERIFIED CUSTOMER
Thank you to Connor, great new employee however, Richard has usually been the service person I have dealt with. And saw him yesterday, too All really efficient and personable people. Love bringing in Fernie Furno,(my car's name).
12/10/2020
Denielle A. VERIFIED CUSTOMER
The staff was very professional and courteous. The service was timely.
I will definitely be back!
12/10/2020
Tami W. VERIFIED CUSTOMER
Very excellent service and people. Only concern was young woman in key shop and later delivering coffee who had her mask under her nose the entire time I was there for 2 hours.she was all over that building creating an unsafe environment for me
12/10/2020
Robert H. VERIFIED CUSTOMER
Very nice and helpful
12/9/2020
Edward T. VERIFIED CUSTOMER
Truc is fantastic
12/9/2020
Lloyd W. VERIFIED CUSTOMER
Richard is always amazing!
12/9/2020
Julie C. VERIFIED CUSTOMER
Donnie was positive and informed. I really appreciated the updates throughout the time I waited for my car.
12/9/2020
Michael S. VERIFIED CUSTOMER
Richard has always been accommodating and has made me feel welcomed,no matter what the circumstances have been. Your lucky to have a employee like him.
12/8/2020
Taylor (Ariel). VERIFIED CUSTOMER
Richard always goes above and beyond. He's amazing at his job. Very appreciative for his help.
12/8/2020
Alan W. VERIFIED CUSTOMER
I got there early, they got me in early, and got me out a half hour sooner than I expected! Very happy!!
12/7/2020
Connie P. VERIFIED CUSTOMER
I have ticking and there's no get up and go shifting gears going down the road and my Kia soul just ticking and clattering and my motor and why can't you figure it out without me coming in 500 700 mi to put new oil in why can't you figure out and take my car in what is wrong with the ticking cluttering and no get up and go in my car no I am not satisfied and I'm not paying $1,400 for you tear up my car I have a 5-year warranty on my car paid in cash no I am not satisfied what is wrong with the ticking the clattering knocking and there's no get up and go and my kids soul Richard Palmer
12/7/2020
Robert R. VERIFIED CUSTOMER
Great job
12/6/2020
Andrew W. VERIFIED CUSTOMER
A little more expensive than i would like, but necessary to keep the car in good shape.
12/6/2020
Kenneth S. VERIFIED CUSTOMER
The oil change and steering fluid replacement was completed as expected.
12/6/2020
Wanda L. VERIFIED CUSTOMER
Conner was very professional and helpful, he answered all of my concerns. He is a very pleasant person to work with in you company. My experience was good , the service on my vehicle was finished in a timely manner. I was pleased with the experience all around on 12/4/2020. Thank you for your concerns.
12/5/2020
Rodolfo M. VERIFIED CUSTOMER
Richard, kept me informed throughout the service appointment. He got me checked out quickly after the service was complete and explained the findings of the vehicle inspection by the mechanics.
12/5/2020
Amber L. VERIFIED CUSTOMER
Donald was very friendly and was easy to work with