Eric was great. He had the unfortunate job of breaking bad news to me that my vehicle would be out for more than a day. He was quick to get me in line for a rental, didn’t need the rental after all since the vehicle came back from same day shortly thereafter nearly fixed all the way. Eric held up what he promised and delivered a good final product
8/15/2020
Mary D. VERIFIED CUSTOMER
Pleased with everything.
8/15/2020
Susan R. VERIFIED CUSTOMER
Chris is always awesome. He made sure the final details were complete before releasing my car!
8/15/2020
Dawn G. VERIFIED CUSTOMER
I came in without an appt my vehicle had a flat tire she helped me ASAP, I will continue to bring my vehicles for service because of her.Please hit more people like her
8/14/2020
Andrew D. VERIFIED CUSTOMER
I had a problem with when I got my new tires with my wheel balance and Richard went above and beyond helping me out! Great customer service, great attitude, and completely helpful!
8/14/2020
David W. VERIFIED CUSTOMER
She was very helpful. And since and nice
8/13/2020
Claud C. VERIFIED CUSTOMER
It was a long wait but he kept me informed and stayed on top of it. Thank you very much Eric.
8/13/2020
Eric T. VERIFIED CUSTOMER
Truc is the best. So upbeat and determined to help.
8/13/2020
Blake E. VERIFIED CUSTOMER
Truc is the best and super trustworthy
8/13/2020
William . VERIFIED CUSTOMER
Thank you the service and timely manner in which the vehicle was serviced was most satisfactory.
8/13/2020
Tammy A. VERIFIED CUSTOMER
Please do not call. Service was fine, but I was told an hour and a half for an oil change and tire rotation. My car did not move until an hour and 25 minutes. This was still better than the 2 week wait at the Toyota dealer. I have pre paid service or I would not use Heartland at all for service. 2 week wait for an oil change (not requesting weekend appt) is unacceptable. No blame lies in the service staff or scheduler, management needs to hire more help. Again, no call please.
8/12/2020
Linda S. VERIFIED CUSTOMER
Thanks to Eric for keeps me informed on a day when service Dept was swamped!
8/12/2020
Melissa W. VERIFIED CUSTOMER
Erick went above and beyond!!!
8/12/2020
Hayward S. VERIFIED CUSTOMER
An outstanding job as always; Richard is the best!!!
8/12/2020
Cindy T. VERIFIED CUSTOMER
Truc was great to work with, very thorough and knowledgeable, and she provided excellent customer service throughout! Give that girl a raise!!
8/12/2020
Ronnie S. VERIFIED CUSTOMER
Been a customer for 5 years and never have had a negative experience. Have and will continue to recommend west hills Kia!
8/12/2020
Dolores Y. VERIFIED CUSTOMER
Very friendly and professional. You got a keeper there.
8/12/2020
Gene D. VERIFIED CUSTOMER
Everyone one was so nice like always and beryhelpful
8/12/2020
Jan R. VERIFIED CUSTOMER
Staff was friendly and professional. There was some confusion as to my appointment date. I came in three days earlier than what was on record. Despite the confusion service on my car was handled promptly and with courteousness. My experience was positive with no complaints.