The service appointment was outstanding! I’ll watch for the survey.
7/31/2020
Robert K. VERIFIED CUSTOMER
You guys are always on top of your game ... courteous, timely, and go the extra mile to please
7/31/2020
Erica N. VERIFIED CUSTOMER
My only comment is I wish we were told at time of drop off that our car would have been serviced that same day and not the next day. My husband would have just stayed and waited so we didn’t have to make two trips the same day to and from Poulsbo. Other than that everything was great!
7/31/2020
Rose C. VERIFIED CUSTOMER
Outstanding. They went out of there way to help get me back on the road. Even stayed late . Wonderful compared to Sunset Kia who wouldn’t even walked out to check to see if my tire lug its were on tight. I’m 75. West Sound is wonderful Sunset in Auburn is truly terrible. Would love a phone call to tell you all the trouble with Sunset ****-****-xxxx.
7/31/2020
Traci L. VERIFIED CUSTOMER
Great service all around! Thanks!!!
7/31/2020
Richard F. VERIFIED CUSTOMER
Eric’s customer service for me was excellent. My check in was quick and efficient. He listened to my vehicle concerns and processed my check in about 5-10 minutes. He kept me informed with my vehicle progress throughout the day and checked me out at the completion just as good. Great service, thanks.
7/31/2020
Dianne W. VERIFIED CUSTOMER
They always do ash EXCELLENT job.
7/31/2020
Bonnie O. VERIFIED CUSTOMER
Chris did an excellent job, great customer service.
7/31/2020
Stephanie W. VERIFIED CUSTOMER
Eric kept us informed about our car and was friendly! Thank you!
7/30/2020
Brianna B. VERIFIED CUSTOMER
Genuine & personal experience every time I come through. Thank you all for working during these times.
7/29/2020
Carl S. VERIFIED CUSTOMER
Truc is honestly the best. She definitely doesn’t need to be so cool given the volume of customers, but she remembers me every time and and is so kind. I love running Into her when I come in, I think I would structure my visits around knowing when she is working If i had to
7/29/2020
Taylor B. VERIFIED CUSTOMER
I have worked with her before in the past. She is wonderful and always goes above and beyond to make sure I am taken care of.
7/29/2020
Adam G. VERIFIED CUSTOMER
Awesome service!
7/28/2020
Judith H. VERIFIED CUSTOMER
It was so nice to be able to get our lattes at the Honda place as that is one of our favorite features. The mechanics completed the oil change and customary maintenance faster than ever. Thank you all.
7/28/2020
Steve G. VERIFIED CUSTOMER
Richard has been the 'go to guy' for all my maintenance needs since we purchased our 2016 Sedona. Richard is the best.
7/28/2020
Erica N. VERIFIED CUSTOMER
Richard was awesome! He was very knowledgeable and called me several times throughout the day with updates, recommendations and to let me know my vehicle was done. He is super friendly and a pleasure to talk to. I will happily do business with Richard again.
7/28/2020
David M. VERIFIED CUSTOMER
She was very professional knowledgeable and helpful with my service I would highly recommend her to anybody seeking service for the vehicle regardless if it's a kir or otherwise
7/28/2020
Christie G. VERIFIED CUSTOMER
Chris is truly the definition of customer service. Everytime I come to Kia to get my car serviced I hope I get him as my service advisor. Having him, I know I will be well taken care of. He know exactly how to explain things so you understand. If there is some kind of employee of the month or quarter or something like that. I nominate him 100%.