Richard was very professional and gave us excellent service.
7/9/2020
Robin K. VERIFIED CUSTOMER
Was very helpful, he checked on me a couple times while I was waiting for my car to be done, and even went to check on the progress.
7/9/2020
Mark N. VERIFIED CUSTOMER
Excellent work
7/9/2020
Lauren W. VERIFIED CUSTOMER
Eric was friendly, helpful and attentive to all my needs throughout my visit. He went above and beyond.
7/9/2020
Jonathan G. VERIFIED CUSTOMER
She was prompt and very knowledgeable
7/8/2020
Stanley K. VERIFIED CUSTOMER
Cris was very helpful. Not happy at all about the battery going bad a month after warranty and the price. What can you do? Grin and bear it.
7/8/2020
Ellen D. VERIFIED CUSTOMER
I felt like I was taken advantage of over a $15 air filter. It cost me $56 to replace a $15 air filter that took less than 2 minutes to replace. There was no other option offered but that it needed to be replaced because there were dead bugs and leaves in it. When I learned how I could have done this my self, I was very upset.
7/8/2020
Amanda S. VERIFIED CUSTOMER
As always, my West Hills Kia experience was exponentially improved due to Truc’s consistent and competent expertise regarding my vehicle. I came in for an oil change, tire rotation, and engine and cabin filter change. She was knowledgeable and professional, answering all of my questions with confidence. I will be back to this location because of my direct I interaction with Truc Nguyen. Thank you!
7/8/2020
Joseph J. VERIFIED CUSTOMER
She was very helpful
7/8/2020
Louise V. VERIFIED CUSTOMER
Excellent service. Im impressed!
7/8/2020
Jeralita C. VERIFIED CUSTOMER
Friendly, fast, professional, and COVID compliant. 1
7/8/2020
Anna F. VERIFIED CUSTOMER
Fast and efficient! Did wish you coffee bar was open.
7/8/2020
Debbie S. VERIFIED CUSTOMER
Chris kept me updated through the day and vacuumed my car in the front. Nice man
7/8/2020
Kelly S. VERIFIED CUSTOMER
Always great customer service, always satisfied with all my service work.
7/8/2020
Shannon C. VERIFIED CUSTOMER
Richard was efficient and knowledgeable, but he really went out of his way to be extra helpful as well. It was obvious he wasn't just friendly because his job requires it but because he genuinely cared.
7/8/2020
Jim O. VERIFIED CUSTOMER
Mr.Palmer always provides excellent customer service
7/7/2020
Jessica M. VERIFIED CUSTOMER
Richard was quick, on point and friendly. Answered my questions and was super personable.
7/7/2020
Jay E. VERIFIED CUSTOMER
Mr. Mossman delivered first rate customer service. He was courteous and very knowledgeable. He addressed all my concerns. Associates like Mr. Mossman are the reason I continue to have my vehicles serviced at Kia West Hills. Mr. Mossman deserves recognition for being a true professional but more importantly a trusted confidant when it comes to the service of my vehicles and the safety of my family.