Richard was always friendly, positive and kept me well informed. I appreciate him a lot!
7/5/2020
Catherine M. VERIFIED CUSTOMER
Excellent, fast service!
7/4/2020
Leonard S. VERIFIED CUSTOMER
Service keeps getting better!
7/4/2020
Lance J. VERIFIED CUSTOMER
as usual pro service by all.
7/4/2020
Rachel . VERIFIED CUSTOMER
Chris was excellent in communicating everything that was going on with my car, and in working with Kia to utilize my warranty.
7/4/2020
Jessica W. VERIFIED CUSTOMER
I was told my car would be done in about 45 minutes to an hour... i called to ask what the progress was and was told I would be getting a call back. I got a text that didn't tell me anything about my cars progress. It had also been 3 hours by that point. I called again at around 4 hours because I still hadn't gotten a call and they were unable to transfer me to someone who could tell me what was going on but nobody was available. Finally I got a call after 4 and a half hours that my car was ready.
7/4/2020
David B. VERIFIED CUSTOMER
Really enjoyed working with Richard...he was knowledgeable, professional, friendly, cheerful, and helpful...great representative for your business!
7/3/2020
Taylor B. VERIFIED CUSTOMER
Very welcoming
7/3/2020
Oscar I. VERIFIED CUSTOMER
Customer service is great
7/2/2020
Berwyn S. VERIFIED CUSTOMER
Absolutely, I feel comfortable with my future relationship with west hills kia. First class service even during covid.
7/2/2020
Karen D. VERIFIED CUSTOMER
Your welcome
7/2/2020
Erica D. VERIFIED CUSTOMER
Erik and everyone in the department was fabulous as usual!!!
7/2/2020
Randal P. VERIFIED CUSTOMER
Chris did a great job from the time I arrived to the time I left. The service was fast and thorough!
7/1/2020
Silvia R. VERIFIED CUSTOMER
Hi I have taken my car to Kia numerous times for the same problem they can’t seem to get it right my service guy is awesome but again the problem is at night so it’s not really his fault for taking pictures I’ve left the car there I got in the rental so on and so forth it takes time away from my day and my time away from my family which I know it’s important I don’t know what to do you guys ordered the part still not the right one still doesn’t work I’m very frustrated I don’t know what to do
7/1/2020
Rachel . VERIFIED CUSTOMER
Chris’ communication with me throughout this process has been excellent! I really appreciate how he has kept me updated throughout my car’s servicing. He’s also been great with my warranty and helping get my service payment refunded.
7/1/2020
Denise H. VERIFIED CUSTOMER
An awesome experience
7/1/2020
Diane W. VERIFIED CUSTOMER
Satisfied as usual
7/1/2020
Marie Z. VERIFIED CUSTOMER
From the warm greeting, to the thorough and expert service and down to the reasonable price, I was thoroughly pleased with West Hills KIA. This will be my new service station.