The employees were polite as always, however I signed a paper stating that the estimated total would be 650 and then I showed up to pay after my car was serviced and they charged me 800. I do not think this is fair, tax or misc charges should be in the estimate or else it isn't an estimated total. I am lucky I had the full 800 or else I don't know what I would have done.
6/25/2020
Michelle D. VERIFIED CUSTOMER
Eric was very nice and helpful A+
6/25/2020
Jim . VERIFIED CUSTOMER
All questions answered, great information.
I will return for continued service.
6/24/2020
Brian D. VERIFIED CUSTOMER
Eric was very kind and informative. He made the whole experience bearable. Thank you
6/24/2020
Silvia R. VERIFIED CUSTOMER
Chris is excellent great customer service gets the job done or at least is on top of what needs to be done highly disappointed about no more car wash is I think you guys should have the coffee shop open and give up coffee if you can’t give out car washes that’s all I’m gonna say about it I’ve been coming for you guys for years you should get a nice vehicle clean if you don’t get the car washes you should do that service again
6/24/2020
Linda L. VERIFIED CUSTOMER
Thank you for an amazing experience in the “environment” we are currently living.
6/24/2020
Katherine C. VERIFIED CUSTOMER
Richard is awesome! Great customer service. And the service department is quick and efficient.
6/24/2020
Steve T. VERIFIED CUSTOMER
Thank you very much!
6/24/2020
Jesse R. VERIFIED CUSTOMER
Very awesome job with helping me out. I really like the service department
6/24/2020
Matthew T. VERIFIED CUSTOMER
Service was great and done in a timely manner. Although they had to take my console apart to release my cord, I am satisfied with the service that I received.
6/23/2020
William M. VERIFIED CUSTOMER
Miss the Coffee, car wash
6/23/2020
Jessica F. VERIFIED CUSTOMER
Chris always does a great job!
6/23/2020
Naaman B. VERIFIED CUSTOMER
Richard was very professional from start to finish and assured me that my car would be fixed right. I definitely will do more business here because of him. Thank you Richard for going the extra mile for me.
6/23/2020
Robert D. VERIFIED CUSTOMER
Went very well. Richard Palmer was respectful and courteous. Car was completed when they said it would be.
6/23/2020
Juanita R. VERIFIED CUSTOMER
Thank West Hills Kia,you're awesome.
6/23/2020
William F. VERIFIED CUSTOMER
Very professional and kind
6/21/2020
Dawn H. VERIFIED CUSTOMER
She provided great customer service by making me feel at home. She does great work.
6/21/2020
Donald F. VERIFIED CUSTOMER
As usual Richard took care of my concerns. I feel that I received very personalized service.