Appreciated phone call when work actually done. Estimate was only 1/2 hour shorter than actual completion time.
5/2/2020
Marie C. VERIFIED CUSTOMER
I have never had a bad experience with this service department. And i would suggest to anyone who wants to buy a car to come here too.
5/2/2020
Neil G. VERIFIED CUSTOMER
Truck was so eager to greet me and help me with the service my Kia needed
5/2/2020
Robert N. VERIFIED CUSTOMER
Working with Truc was great. She suggested a new set of tires, which I had already decided was probably a good idea. I hope to connect with her again the next time I need service. Bob Novak
5/1/2020
Bonnie L. VERIFIED CUSTOMER
When I got home and read the report for my vehicle it said there was a marker light out and no one told me or offered to fix it for me. And on the estimate for a repair- it doesn’t have a total cost. Just wanted to let you know.
5/1/2020
Sharon R. VERIFIED CUSTOMER
Efficient and organized.
4/30/2020
Tim F. VERIFIED CUSTOMER
I had to wait 3.5 hours for the work to be done. I was offered a courtesy car however and everyone was very kind and courteous.
4/30/2020
Tyler B. VERIFIED CUSTOMER
Truc did a nice job
4/29/2020
Delores F. VERIFIED CUSTOMER
Thank you for the disinfectant applied to my car
4/29/2020
Myrtle H. VERIFIED CUSTOMER
They did what I came there to have done and they made sure that my Kia was good to go and they let me know of any upcoming services that myKia would be needing
4/29/2020
Ross M. VERIFIED CUSTOMER
Helpful and timely. Helped by Mrs Nuegyen.
4/29/2020
Reid J. VERIFIED CUSTOMER
Stay safe
4/28/2020
Bonita A. VERIFIED CUSTOMER
Considering the virus situation it was still a good experience. Still missed the lop own while waiting but your staff is so very friendly and attentive. Thank you
4/28/2020
Kyle S. VERIFIED CUSTOMER
Christopher is always a pleasure.
4/28/2020
Renee S. VERIFIED CUSTOMER
Neither my wife or I could understand what the service writer was saying, there's no since asking to repeat it only gets worse. We will not return if using a foreign to deal with customers.
4/25/2020
Jeffery B. VERIFIED CUSTOMER
Great
4/25/2020
Howard M. VERIFIED CUSTOMER
Very precise and knowledgeable pleasure to work with
4/25/2020
York B. VERIFIED CUSTOMER
Truc was Awesome and took care to ensure I understand what was going on. She made sure to connect and my concerns were understood. Your company has very good employees and Truc is one of them. I am glad she is now part of the team.
Regards,
York B
4/25/2020
Brian S. VERIFIED CUSTOMER
Not all the work was completed when I told her personally why I was bringing my car in for. I was told that it would only take 1day and it took 3 days. Then i had to get my own vehicle from out behind the shop and return my rental and walk back down from the rental dept. I asked for the service manager to call me and i did not receive a call from him neither. I am completely dissatisfied with how i was treated when ever i had have to deal with anyone other than Richard in your service dept. To the point that i am considering never to come back again and not refer anyone to Westhills ever again.