Chris is a true professional and my wife and kids were well cared for well her car was being serviced.
12/27/2019
Rodney A. VERIFIED CUSTOMER
Just a oil change put it was done fast and there was no trying to add things the car did not need
12/24/2019
Desirae I. VERIFIED CUSTOMER
Richard is a wonderful service writer! He always communicates what I need and answers all of my questions. He is the reason I continue to service my car at West Hills!
12/23/2019
Sonya W. VERIFIED CUSTOMER
Took longer than estimate but I was treated well and informed of delays
12/22/2019
Arvella T. VERIFIED CUSTOMER
Richard is always so nice and he is so professional. He does a great job and excels at customer service. I appreciate all he does.
12/22/2019
Steven C. VERIFIED CUSTOMER
So glad Saturdays are an option now!
12/22/2019
Guy T. VERIFIED CUSTOMER
Chris made sure I understood the entire process regarding the servicing of my KIA Sorento.
12/21/2019
Nora L. VERIFIED CUSTOMER
Thank you. Always excellent service.
12/20/2019
Melissa B. VERIFIED CUSTOMER
Chris is always a pleasure to work with. He keeps me informed and up to date throughout the entire process.
12/20/2019
Douglas L. VERIFIED CUSTOMER
Christopher was fully engaged and listened to my concerns
12/20/2019
William J. VERIFIED CUSTOMER
Truck did great and we will be back for more service and maintenance work. Thank you again.
12/20/2019
Virgilio P. VERIFIED CUSTOMER
Chris always give 100% customer satisfaction every time I visit the shop. Job well done.
12/20/2019
Melissa C. VERIFIED CUSTOMER
????
12/19/2019
Lawrence E. VERIFIED CUSTOMER
good job
12/19/2019
Janet L. VERIFIED CUSTOMER
Excellent customer service, always.
12/19/2019
Sandra C. VERIFIED CUSTOMER
It's always a pleasure to be at the Kia Dealer for maintenance on my Optima. Richard Palmer is always helpful and pleasant to work with. Thank you for the care that you give your customers!
12/19/2019
Sharon R. VERIFIED CUSTOMER
She is very nice, accommodating and gave me updates during the car service. She explains well about the services that my car needs.
12/19/2019
Louise V. VERIFIED CUSTOMER
I could not afford expenses. Idt was necessary for diagnostic. Battery was twice the price. I was told around 307. Then it came to $377. Big difference. I had to borrow money from my son in law. I paid a lot of money. Car was not vacuumed like always. No car wash coupon either. It is not miss Nguyens fault it is the shops fault.
12/19/2019
Paula F. VERIFIED CUSTOMER
Very Good Customer service
12/18/2019
Jessica H. VERIFIED CUSTOMER
I had a wonderful experience with True and her excellent service today. As always Chris Mossman included ???? eve when my car is down I know it will be handled well. Only complaint is the rental car being charged for another whole day when just over a couple hours due to work .... pretty lame when quoted 180 and being chArged almost another 100 around Christmas. Not thinking I would be using this service again after that